Empower LOS QA Consultant

Req ID: 381920

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Empower LOS QA Consultant to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Title

Empower LOS QA Tester

Location

Bangalore (Hybrid)

Employment Type

Full-Time

Experience Required

5-7 Years

About the Role

We are seeking an experienced Empower LOS QA Tester to join our Mortgage Technology team. The ideal candidate will be responsible for ensuring the quality, reliability, and compliance of the Dark Matter Empower Loan Origination System (LOS) through comprehensive testing activities. This role requires strong expertise in mortgage lending processes, Empower LOS functionality, quality assurance methodologies, and regulatory compliance testing.

The successful candidate will collaborate with business stakeholders, configuration analysts, developers, and vendor teams to validate system enhancements, integrations, and configurations while ensuring seamless mortgage operations across the complete loan lifecycle.

In This Role, You Will

• Develop, execute, and maintain test plans, test cases, and test scripts for Dark Matter Empower LOS enhancements, configurations, integrations, and system upgrades to ensure quality and reliability.
• Validate Empower LOS functionality across the complete mortgage loan lifecycle, including loan application, processing, underwriting, closing, funding, and post-closing activities.
• Perform functional, regression, integration, system, and user acceptance testing (UAT) to verify that business requirements and configuration changes are implemented accurately.
• Analyse business and technical requirements and create comprehensive test scenarios that ensure complete coverage of mortgage workflows, business rules, and compliance requirements.
• Identify, document, prioritize, and track software defects using defect management tools, working closely with Configuration Analysts, Developers, Business Analysts, and Vendor Support teams to achieve timely resolution.
• Validate third-party integrations including Point-of-Sale (POS), credit vendors, pricing engines, compliance services, document management systems, and other Empower ecosystem components.
• Conduct data validation and reporting verification by reviewing loan data, workflow outcomes, calculations, automated conditions, and system-generated reports to ensure accuracy and consistency.
• Support regulatory and compliance testing for mortgage lending requirements, ensuring system functionality aligns with investor guidelines and regulatory standards such as TRID, RESPA, HMDA, and CFPB requirements.
• Participate in release management activities by executing smoke tests, deployment validations, production verification testing, and post-implementation quality reviews.
• Collaborate with stakeholders and business users to understand expected system behaviour, support UAT activities, provide testing status reports, and recommend quality improvements that enhance the overall Empower LOS user experience.

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, Business Administration, Finance, or a related field.
• 5-7 years of Quality Assurance and Testing experience with at least 3+ years of hands-on experience testing Dark Matter Empower LOS.
• Strong knowledge of the mortgage lending lifecycle, including origination, processing, underwriting, closing, funding, and post-closing activities.
• Experience in Functional Testing, Regression Testing, Integration Testing, System Testing, and User Acceptance Testing (UAT).
• Solid understanding of mortgage compliance and regulatory requirements including TRID, RESPA, HMDA, and CFPB guidelines.
• Experience working with defect tracking and test management tools such as Jira, Azure DevOps, HP ALM, or similar platforms.
• Experience validating LOS integrations with third-party mortgage applications and services.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in SQL queries and data validation techniques.
• Experience working in Agile/Scrum development environments.
• Excellent verbal and written communication skills.

Desired Qualifications

• Experience with Dark Matter Empower LOS configuration validation and release testing.
• Knowledge of mortgage servicing platforms and related ecosystem applications.
• Exposure to test automation tools and automation testing frameworks.
• Familiarity with APIs, web services, and integration testing methodologies.
• Experience supporting cloud-based mortgage technology platforms.
• Certification in Software Testing (ISTQB, CSTE, or equivalent) preferred.
• Agile/Scrum certification is a plus.
• Experience working with offshore/onshore delivery models.

Job Expectations

• Ensure high-quality delivery of Empower LOS enhancements, configurations, and integrations.
• Maintain comprehensive test documentation and testing evidence for audit and compliance purposes.
• Participate actively in Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, and retrospectives.
• Provide accurate testing estimates, status updates, and risk assessments.
• Work collaboratively with cross-functional teams to achieve project milestones and release objectives.
• Support production deployments and perform post-release validation activities as required.
• Demonstrate strong ownership, accountability, and commitment to quality throughout the software development lifecycle.
• Stay current with mortgage industry trends, regulatory updates, and Empower LOS product enhancements.

Primary Skillset

• Dark Matter Empower LOS Testing
• Mortgage Lending Domain Knowledge
• Functional & Regression Testing
• User Acceptance Testing (UAT)
• Integration Testing
• Defect Lifecycle Management
• Test Case Design & Execution
• Agile / Scrum Methodology
• SQL & Data Validation
• Requirements Analysis
• Release & Change Management
• Compliance Testing (TRID, RESPA, HMDA)

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, 

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