Seasonal Customer Service Representative

Saint Bernard's online business is growing fast, and our Customer Service team plays a big part in that. We're looking for someone who genuinely enjoys helping people, brings great energy to every interaction, and isn't afraid to solve problems creatively. Our mission is to deliver unparalleled service to every customer, every time, whether that means strengthening a great connection or turning a frustrating situation into a positive one. If you're that kind of person, we'd love to hear from you. What You've Got A real passion for helping people. This isn't just a job to you, it's something you're good at and enjoy Sharp listening skills and an eye for detail You communicate clearly and warmly, whether you're writing or talking You pick up new things fast and roll with change like a pro You're comfortable jumping between different tech tools and systems Flexible availability on weekends At least 1 year of retail customer service under your belt Bonus points if you're bilingual in English/Spanish What You'll Be Doing Helping customers over phone or email: placing orders, tracking shipments, handling returns, answering product questions, you name it Digging into tricky or unusual problems and finding creative solutions Keeping solid records of your customer conversations Identifying recurring issues and collaborating with other teams to improve processes Job Type: Seasonal #J-18808-Ljbffr Saint Bernard