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Patient Access Intake

Infotree Global Solutions

Job Title

Key Roles/Responsibilities: Manage day to day activities of health care provider support request and deliverables. Perform intake of cases and document relevant information in the Access Services Case Management system. Ensure all support requested is captured within the CRM. Log information into appropriate CRM tool and manage/route all program specific mail to the appropriate queues. Research and evaluate all documents for accuracy and completeness to ensure correct data is entered and documented.

Essential Requirements: High School Diploma /Bachelor's Degree or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines. Minimum of 1 year of healthcare experience. Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals. Proficiency in reviewing intake documents thoroughly and entering information in CRM with little to no errors. Experience with HIPAA policy and patient access data. Understanding of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private and public payer reimbursement - policies and procedures, regulatory and administrative rules. Billing/Coding background in buy and bill and Specialty Pharmacy markets.

Infotree Global Solutions
Vacancy posted 2 days ago
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