Shop Foreman

Shop ForemanThe Shop Foreman is the technical leader of the service department. This role directs work distribution, supports technicians on diagnostic and repair challenges, enforces quality control standards, and drives shop productivity. The Foreman is the bridge between the advisor team and the technician team, ensuring repair orders move through the shop efficiently, accurately, and profitably.Essential Duties and Responsibilities:Dispatch and prioritize repair orders to technicians based on skill level, certification, and shop workloadProvide hands-on diagnostic support and technical guidance to technicians on complex repairsPerform quality control inspections on completed work before vehicle deliveryMonitor technician efficiency and productivity; identify and remove workflow bottlenecksVerify accurate punch time, story writing, and documentation on repair orders for warranty and customer pay complianceSupport the multi-point inspection (MPI) process to ensure thorough, honest, and consistent vehicle inspectionsAssist with warranty administration accuracy, including proper labor op usage and required documentationCoordinate with the parts department to minimize technician downtimeMentor and develop apprentice and entry-level techniciansEnforce shop safety standards, equipment maintenance, and OSHA complianceCommunicate repair status and technical findings to service advisors to support accurate customer communicationAssist the Service Manager with technician performance feedback and training plansRequired Qualifications:5+ years of automotive technician experience, dealership environment preferredAdvanced diagnostic capability across engine, electrical, driveability, and drivetrain systemsValid driver's license with acceptable motor vehicle recordAbility to lift up to 50 lbs, stand for extended periods, and work in a shop environmentPreferred Qualifications:Stellantis (Chrysler/Mopar) certification, Level 3 or Master preferredASE Master Technician certificationPrior team lead, foreman, or dispatch experienceExperience with DealerTrack DMS and XtimeWork Environment: Active dealership service shop. Exposure to noise, vehicle exhaust, and shop equipment. Standard schedule Monday through Friday.Foundation Automotive Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.Benefits: Medical, dental, and vision insurance; 401(k) with employer match; paid time off; paid holidays; employee vehicle purchase and service discounts; paid manufacturer training and certification.