Paralegal

Position Overview The Paralegal supports the Health and Human Services (HHS), Office for Civil Rights (OCR) as an integral contributor to the success and performance of OCR and further OCR’s mission as described above through various mission support activities. Responsibilities Participates in resolving complaints alleging violations of the various privacy and civil rights laws for compliance with OCR policy and guidelines for case processing. Resolves complaints recommended for administrative, non-investigative closures using prewritten templates and established case resolution guidelines. Consistently and accurately distinguishes between the different technical assistance letters and uses the most appropriate template; follows policy regarding consent from complainants; drafts case notes, closure letters, and other necessary documents with minimal to no typos or grammatical errors. Conducts routine office functions with minimal direction and has experience with a variety of computer applications, including Microsoft Word and Excel. Produces, tracks and manages multiple deliverables with overlapping deadlines in a high-performing environment. Uploads and downloads case documentation and supporting materials through client portals and internal systems. Transfers case information accurately between triaging stages while maintaining data integrity. Monitors client case portals for new assignments, updates, requests, and status changes. Verifies completeness and accuracy of case information before escalating. Performs high-volume data entry with strong attention to detail and accuracy. Maintains organized electronic records and audit trails. Updates internal tracking systems with current case statuses and required documentation. Ensures all portal submissions meet client‑specific formatting and submission requirements. Supports Triagers, Team Leads, and Government customers with administrative workflow tasks. Communicates professionally with internal teams regarding case status, portal issues, and workflow needs. Follows all internal SOPs, compliance standards, and client‑specific processes. Preference is given to individuals with knowledge of nondiscrimination and conscience regulations, the HIPAA Rules, court decisions, agency, case precedent, theories, concepts, and principles in investigation, enforcement, and compliance work. Qualifications Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property. Minimum educational experience: an Associate’s degree from an accredited college/university or experience equivalent to the GS‑7 level or higher in the Federal Government. Physical Demands Work is primarily performed in an office environment; regularly required to sit. Regularly required to use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computers, and/or controls. Required to speak and hear. Occasionally required to stand, walk, stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 40 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities: close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise, computer printers, and light traffic. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EEO Statement EOE including Disability/Vet. Pay and Benefits Estimated pay range: $25 to $30 per hour, contingent on location, skillset, and experience. Benefits include: Medical, Dental, Vision, 401(k), Family Planning/Fertility Assistance, STD/LTD/Basic Life/AD&D, Legal‑Aid Program, Employee Assistance Program (EAP), Paid Time Off (PTO – 11 days), Federal Holidays, Training and Development Opportunities. #J-18808-Ljbffr 788 Government Solutions Group, LLC