Principal Business Systems Analyst - Information Technology

Job Description Summary

Department - Information Technology

Job Description

Job Type: Classified

Job Classification: 5202 - Business Systems Analyst III

Salary Grade: 16

Pay Range

Hiring Range: $76,876 - $92,268 Annually 

Pay Range: $76,876 - $107,660 Annually 

Range Explanation: 

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

• Pay Range is the entire compensation range for the position.

The Pima County Information Technology Department (ITD) is seeking a self-motivated, thorough, disciplined, perceptive individual, highly qualified and experienced business analyst to serve in the role of Principal Business Systems Analyst for the County classified title of Business Systems Analyst III.

The successful candidate will be very experienced in translating business needs into system requirements for development or Commercial Off the Shelf Packages by ITD professionals. The position requires proficiency in defining the needs to be met in a form that the business subject matter experts and developers alike can understand and agree. The role also calls for high level proficiency in outlining functional testing that will validate the resulting software products meet the business objective. The Principal establishes the working methodologies to be used by more junior Business Systems Analysts and may supervise them. This role offers a large degree of autonomy for the professional to create and define processes to be used by an emerging team of analysts, working within a framework that has been developed in similar areas of Pima County ITD. The role involves coordinating with a team of IT professionals in service of Pima County Sheriff's Department and indirectly, other law enforcement agencies throughout Pima County. This person will have experience in understanding business needs in an IT context, bridging different corporate cultures, diplomacy, and negotiations in a complex customer environment. Pima County has a mix of enterprise applications, Commercial-Off-The-Shelf software packages, and in-house developed software, which this person will be working with a team to implement, administer, and advance on behalf of constituent internal department customers and other law enforcement agencies at work in Pima County. Pima County ITD offers an opportunity to utilize one's skills, grow new ones, work in a team environment, and advance one's career. The successful candidate brings energy, enthusiasm, professionalism, and a desire to get better every day, as well as to make a difference in the community by supporting the mission of Pima County government.

_ This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position. _

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Leads complex projects developing and implementing solutions to process and systems-related issues affecting multiple departments and cross-functional platforms;

• Evaluates the business objectives of multiple departments to determine business process and cross-functional system solutions for complex projects;

• Oversees the creation of complex process models that include flow charts, user interface mockups, prototypes, database definitions and test acceptance conditions to ensure a clear understanding of business needs and project objectives across affected departments;

• Develops and delivers clear and concise oral and written communications and technical documentation related to business processes and solutions for stakeholders, department managers, county management or elected officials;

• Develops business case and cost/benefit analysis for proposed solutions affecting multiple user departments;

• Works with technical team leadership and department heads to determine priorities among departments, scope of projects and deadlines, monitors and reports on project progress to department and elected officials;

• Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions for multiple departments and/or elected officials;

• Effectively negotiates for viable solutions to technical, process and priority conflict resolution;

• May supervise staff and lead project teams.

Minimum Qualifications:

Eight (8) years of experience in business process analysis or computer hardware, software or database development, maintenance or testing.

(Relevant education from an accredited college or university may be substituted.)

OR:

Three (3) years of experience in a Pima County Business Systems Analyst II or related classification as determined by the department head at the time of recruitment.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. 

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Experience in requirements definition within a work management tool (e.g. Azure DevOps, TFS, GIT, Jira, ReQtest, Visure).

• Experience in analysis of current business processes, development, and documentation of new business processes, gaining acceptance of the new or modified business process by the customer.

• Experience eliciting requirements from subject matter experts.

• Experience teaching/training junior members in requirements documentation and management.

• Experience prioritizing and managing user expectations related to projects.

Selection Procedure:

Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. 

Supplemental Information :

Licenses and Certificates: Valid driver license is required at time of application . Valid  AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record. Some positions require a valid Arizona Class D driver license at the time of application or appointment. Failure to maintain the required licensure shall be grounds for termination. Employees must attain and maintain access certification for all relevant departmental databases required of assigned position.

Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. Occasional after hours and weekend hours are required to support system implementations and deployments. The Information Technology Department is unable to provide visa sponsorship for this position.

Physical/Sensory Requirements: Repetitive wrist, hand and/or finger movement. Ability to communicate clearly (verbal, written). Must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access filing cabinets, office machinery, etc.

Working Conditions: Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer

EEO Information:  Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.