Personal Lines Account Manager

Job Description

About Brown & Brown

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Brown & Brown is a publicly traded national insurance brokerage (NYSE: BRO) and one of the largest in the U.S., built on a meritocracy. We reward teammates for what they deliver, not how long they've been here, and we pair the resources of a national platform with the autonomy and entrepreneurial feel of a locally led team.

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The Role

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Our Personal Lines team is hiring an Account Manager supporting our Medford, OR and Bend, OR operation. This is a consultative, client-facing role for someone who knows personal lines coverage cold and wants to both protect their clients' assets and grow their book through cross-selling, account rounding, and new business.

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What You'll Do

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• Analyze clients' loss exposures, determine coverage needs, and deliver high-level consulting on their personal insurance
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• Generate revenue through cross-selling, account rounding, and new business while meeting retention goals
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• Prepare proposals and meet with clients to present recommendations
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• Handle day-to-day service — coverage changes, billing questions, endorsements, renewals
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• Produce summaries of insurance, schedules, proposals, and related documentation
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• Update accounts and report claims promptly through the agency management system
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• Maintain strong client and carrier relationships and stay current on marketplace changes
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What You Bring

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• Bachelor's degree with 1+ year as a Personal Lines agent, OR a high school diploma with 4+ years as a Personal Lines agent (other combinations of education and experience considered)
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• Solid knowledge of personal lines coverage, forms, and contract language
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• Familiarity with computerized rating programs and a basic grasp of underwriting guidelines
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• AMS360 experience, or the ability to pick up new software quickly
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• Comfort with Microsoft Office (Word, Excel) and strong phone and customer-service skills
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• An active Oregon (or resident-state) Property & Casualty license, maintained throughout
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Compensation: Full-time, non-exempt · (Medford, OR) · $25–$30/hour

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Benefits

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Brown & Brown is committed to supporting the health, wellbeing, and financial security of our teammates and their families. Our benefits package includes:

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• Comprehensive medical, dental, and vision coverage
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• 401(k) with company match
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• Employee Stock Purchase Plan (NYSE: BRO)
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• Accrued paid time off plus paid holidays
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• Company-paid life and disability coverage
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• Tuition assistance and professional development support
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• Mental health and wellbeing resources
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