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Resident Experience Director

Empire Care Centers

Empire Care Centers is seeking a Patient Experience Director to serve as the liaison between residents, families, and staff, ensuring every resident receives exceptional service throughout their stay. You will conduct surveys for admissions and discharges, welcome visitors, and work to increase patient satisfaction, retention, and growth through strong communication and coordinated care.

The role emphasizes compassionate leadership in a long-term care setting, with a focus on improving the

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Vacancy posted 18 hours ago
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