Cashier

As a Cashier you are accountable for the customer service and sales experience, including maintaining checkout standards, assisting with general operations such as omnichannel, recovery and inventory, and upholding performance standards related to shrink/safety and overall role performance. Primary Responsibilities Customer Service & Sales – Greets and assists customers while providing excellent customer service, demonstrates WORTH behaviors consistently, partners when needed for support, and actively engages customers to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service. Checkout Standards – Completes checkout processes including returns and re‑ticketing, assists with signing and merchandising standards at all checkouts while stocking and merchandising impulse fixtures and replenishment, calls for assistance when additional help is needed, and utilizes the Point of Sale on Mobile Warrior devices to support line management. General Operations – Assists with omnichannel efforts, recovery, put‑backs, fitting room maintenance, and participates in annual inventory processes. Performance Standards – Supports company shrink and safety initiatives, meets established performance standards for the role consistently, including iCAP program, product and service sales, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others. Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes. Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency. Results – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude. Ownership – Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes. Intensity – Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency. Benefits If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit Pay Range USD $17.25/Hr - USD $21.57/Hr. #J-18808-Ljbffr JCPenney