Forward Deployed Engineer

Phoebe Job OpportunityPhoebe is modernizing America's home healthcare infrastructure. This is the coordination layer for one of the largest labor markets in the country. Today, we build AI teammates for home care and home health agencies - starting with scheduling workflows that are mission-critical, high-volume, and deeply broken.About YouYou are a business-minded engineer who enjoys speaking with customers and thinking through and solving problems end-to-endYou might want to start your own company one day, but aren't sure what to build yetYou might have spent time at a Silicon Valley startup or larger unicorn and want to join a fast growing startup with PMF. You're looking for a customer facing, business-focused engineering role that works closely between sales and core engineeringWhat You'll DoInteract directly with customers and deliver solutions end to end, from understanding pain points to designing and implementing solutionsWork closely with sales and GTM to close deals and activate customersDrive product feedback loops directly back into the product roadmapFirst 90 DaysMeet customers. You'll jump in on implementations already in progress, join customer calls, and get deep on how homecare scheduling actually works. By the end of month one, you'll own active customer relationships yourself.Iterate independently with customers. You'll be diagnosing and resolving customer issues directly, building quick fixes that unblock go-lives, and delivering small customizations that show agencies Phoebe can work exactly the way they do.Contribute to the product roadmap. You'll identify your first pattern across multiple customers, such a friction point, a repeated request, a recurring workaround, and work with the team to generalize it into a product improvement.You're a Good Fit IfYou're a strong generalist (2+ years shipping real products) who can work across the stackYou genuinely enjoy speaking with customersYou stay on the cutting edge of AI dev workflows and love using coding agents to automate engineering, observability, and the entire development workflow.You're interested in the full product development loop: understanding a problem, building a solution, seeing it used, and iteratingYou're comfortable with ambiguity and figuring things out as you goYou've worked with LLMs in production (or are eager to)You want to be early at a company that's growing very quicklyWhat We OfferInteresting, high-leverage work at a company growing very fastWe offer competitive compensation in line with venture-backed Series A companiesSmall team where your work ships to customers immediatelyIn-person in NYC - we work in the same roomMultiple second-time founders to learn from - Justin (CEO) sold Bayes (YC S19) to Airtable. Dave built and sold Kamana, an app for travel nurses.