Market Financial Center Manager - LA Central Community - Mkt Adm. - LA Central Community Market[...]

Job Description This role is responsible for supporting a cluster of Financial Centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Key responsibilities of the role include managing as a business owner fostering a team environment and instilling an effective client-centric and risk culture. These individuals drive operational excellence, ensuring that all aspects of the financial center run effectively and cohesively. Responsibilities Operates as a back up financial center leader within a market Manages client traffic, engaging and appropriately routing clients and fostering client retention Manages business results through formalized management routines and coaching Creates a world class client experience environment Manages market-level initiative prescribed by market leaders Drives operational excellence Managerial Responsibilities Diversity & Inclusion: Model an inclusive environment for employees and clients, aligned to company D&I goals. Manager of Process & Data: Demonstrate deep process knowledge, operational excellence and innovation through a focus on simplicity, data-based decision making and continuous improvement. Enterprise Advocate: Communicate enterprise decisions, purpose and results, and connect to team strategy, priorities and contributions. Risk Manager: Ensure proper risk discipline, controls and culture are in place to identify, elevate and debate issues. People Manager & Coach: Provide inspection, coaching and feedback to motivate, differentiate and improve performance. Financial Steward: Actively manage expenses and budgets in alignment with objectives, making sound financial decisions. Enterprise Talent Leader: Assess talent and build bench strength for roles across the organization. Driver of Business Outcomes: Deliver results by effectively prioritizing, inspecting and appropriately delegating team work. Required Skills A minimum of three years recent experience building, leading, managing and coaching a team Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals Proven customer service skills and the ability to resolve problems independently or elevate as needed to promote customer satisfaction Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability Proven record of balancing risk and making sound decisions while achieving business goals Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills Proficiency in computer skills and professional programs (for example, Microsoft Office) Ability to pass pre-employment assessments and compliance requirements Availability to work weekends and/or extended hours as required to run the business Must be able to travel to any financial center within the defined market Desired Skills Undergraduate degree Bilingual (fluent verbal and written) Experience in the following industries: Consumer banking/financial services, mortgage, retail or hospitality Skills Used in this Role Risk Management Coaching Customer Focus Decision Making Establishing Trust Influencing Learning Agility Overcoming Objections Multitasking Performance Management Demonstrating Technology Time Management Sales Management Cash Management Building Rapport Shift: 1st shift (United States of America) Hours Per Week: 40 #J-18808-Ljbffr Dormont Manufacturing Co