Special Projects Manager
Key Training Center
Special Projects ManagerBusiness Office - Lecanto, FL 34461OverviewPosition Type Full Time Job Shift Day Category ManagementDescriptionPOSITION SUMMARYThe Special Projects Manager supports the Foundation Director in planning, coordinating, and implementing a variety of projects and initiatives that advance the mission, financial sustainability, and operational effectiveness of the Key Center Foundation.This position provides leadership and support across multiple areas of Foundation operations, including retail management, wholesale purchasing, business development, vendor relations, marketing, promotional activities, and special events. The Special Projects Manager works collaboratively with retail managers, Communications staff, vendors, community partners, and other organizational leaders to identify opportunities, improve operational efficiency, increase revenue, and strengthen community relationships.The position requires a proactive, organized, and resourceful individual who can manage multiple priorities, develop new business opportunities, solve problems, and carry projects from initial planning through implementation and evaluation. The Special Projects Manager may also be assigned special initiatives by the Retail Operations Manager, Communications Manager and/or the Foundation Director.ESSENTIAL DUTIES AND RESPONSIBILITIESThe following duties are representative of the responsibilities of this position. Other duties may be assigned as organizational needs require.1. Special Projects and Foundation SupportAssist the Foundation Director with planning, coordinating, and implementing special projects, initiatives, and operational improvements.Monitor project timelines, objectives, and outcomes to help ensure successful completion.Identify opportunities to improve processes, increase revenue, reduce expenses, and enhance the effectiveness of Foundation operations.Coordinate projects across departments and locations, ensuring clear communication and follow-through.Research potential business opportunities, partnerships, and initiatives that support the Foundation's financial and operational goals.Prepare reports, recommendations, and project updates for the Foundation Director and other designated leadership.2. Retail Operations and ManagementAssist the Retail Operations Manager in overseeing retail operations to maximize profitability, improve efficiency, maintain established standards, and promote customer satisfaction.Provide staffing support to Retail Operations and Communications as needed due to manpower shortages.Assist in developing, implementing, and maintaining standardized retail policies and procedures across all retail locations.Monitor retail performance and recommend strategies to improve productivity, sales, and profitability.Coordinate sales events, promotional activities, and merchandising initiatives with Retail Operations Manager.Identify opportunities to improve inventory turnover, product selection, pricing strategies, and the overall customer shopping experience.3. Wholesale Purchasing and Business DevelopmentResearch, identify, and develop relationships with manufacturers, distributors, wholesalers, businesses, and other potential merchandise suppliers.Maintain accurate records of vendor contacts.Travel as needed to meet with prospective and established vendors, evaluate merchandise opportunities, and develop business partnerships.4. Marketing, Promotions, and Communications SupportCollaborate with the Communications Department to support promotional campaigns, special events, fundraising activities, and other Foundation initiatives.Identify opportunities to promote Foundation retail operations, increase public awareness, and strengthen community engagement.Assist with Foundation events and activities as assigned by the Foundation Director.5. Vendor, Customer, and Community RelationshipsEstablish and maintain positive working relationships with vendors, purchasing contacts, business partners, customers, and community organizations.Represent the Foundation professionally in business meetings, negotiations, community interactions, and other assigned activities.Address vendor and customer concerns promptly, courteously, and effectively.Identify opportunities to develop mutually beneficial business relationships that contribute to the Foundation's long-term sustainability.6. Staff Development and Operational SupportEncourage teamwork, accountability, professionalism, and consistent application of Foundation policies.Support the Foundation Director in evaluating departmental performance and identifying opportunities for improvement.7. Budgeting, Reporting, and AccountabilityProtect confidential information and comply with established professional, ethical, and organizational standards.8. Other ResponsibilitiesPerform additional duties and special assignments as directed by the Foundation Director.Provide support for organizational priorities and initiatives as needed to advance the mission and goals of Key Center Foundation and Key Training Center.SUPERVISORY RESPONSIBILITIESNone.
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