Polysomnographic Technician

Job Title

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Summary:

To provide professional, technical, and patient-centered polysomnographic testing, scoring, and education in accordance with the AASM standards, UNC Health Lenoir policies, and departmental protocols. The polysomnography technician delivers diagnostic and therapeutic sleep care tailored to the developmental and clinical needs of each patient.

All procedures are performed in accordance with departmental protocols, AASM standards, and UNC Health Lenoir policies. The technician provides safe, age-appropriate, patient-centered care and communicates effectively with patients, families, physicians, and interdisciplinary teams.

Responsibilities:

Core Lab Competencies

• Technicians will perform sleep diagnostic procedures as outlined in the departmental procedure manual, with appropriate training provided for all sleep equipment.
• Collects, analyzes and integrates patient information in order to identify and meet the patient-specific needs (physical/mental limitations, current emotional/physiological status regarding the testing procedure, pertinent medical/social history). Determines final testing parameters/procedures in conjunction with the ordering physician or clinical director and protocols.
• Reviews the patient's history and verifies the medical order.
• Follows all sleep center protocols for in-center and out-of-center testing.
• Verifies patient identity, completes registration for procedure, and obtains consent for the study upon arrival.
• Explains the procedure clearly according to their order and developmental stage, and answers any questions related.
• Select, calibrate, and troubleshoot equipment to ensure optimal data quality.
• Applies electrodes and sensors according to AASM standards.
• Performs PAP interface fitting and desensitization.
• Provide instruction and education to patient and family members.
• Ensure following correct PPE and universal patient policies.
• Additional workload-dependent responsibilities include but are not limited to:

1. • Support sleep center by performing additional duties based on operational needs.
   • Provide enhanced care for patients requiring additional assistance with basic needs.
   • Coordinate with caregivers, transport staff, or facility representatives to ensure continuity of care and accurate communication regarding patient needs.
   • Adjust workflow and prioritization to accommodate high-acuity or high-needs patients while maintaining overall lab efficiency and patient safety.

History and Reporting

• Obtain necessary patient information through hospital EMR.
• Support the preparation and transmission of reports to the medical director and the EMR.

Training and Orientation

• Provide training and orientation to new employees.
• Participate in annual staff appraisal process
• Participate in the education and supervision of students from accredited polysomnography or related allied-health programs completing clinical rotations.
• Support a positive learning environment by modeling professional behavior, technical accuracy, and patient-centered care.

Maintains records, reports, and collect statistics for administrative and regulatory purposes.

• Assist in departmental improvement plan.

Continually provides outstanding customer service to both internal and external customers.

1. • Ensures patient satisfaction and supports a positive public image of the sleep center and UNC Health Lenoir.
   • Reports and responds to customer feedback, complaints, and suggestions to improve service.

Patient Safety

• Adheres to all hospital and departmental policies regarding patient safety, ensuring that care is delivered in a safe, secure, and compliant manner.

Other information:

• EDUCATION
• Successful completion of an accredited PSG educational program leading to a certificate or associates degree with an emphasis in sleep technology.
• EXPERIENCE
• Minimum of one year experience in sleep technology preferred.
• LICENSURE/REGISTRATION/CERTIFICATION
• Active BCLS and RPSGT credentials are required.
• OTHER SKILLS AND QUALIFICATIONS

• Strong interpersonal and communication skills.
• Demonstrated commitment to exceptional customer service.
• Ability to assess and respond to patient needs across all developmental stages.

Technical proficiency with PSG equipment, PAP therapy, and AASM scoring standards