IT Service Desk Manager - Remote (2 Days/Week)
New York City Transit
New York, NY
- Remote job
Metropolitan Transportation Authority is hiring a Manager, IT Service Desk to lead enterprise IT support across New York agencies, ensuring reliable 24x7 service delivery, strong incident and knowledge management, and high customer satisfaction. The role partners with infrastructure, cloud, cybersecurity, and application teams to drive modernization, governance, and continuous improvement while mentoring IT Service Desk staff and aligning with IT strategy. #J-18808-Ljbffr Metropolitan Transportation Authority
Vacancy posted 2 days ago
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