Medical Assistant / Insurance Verification Coordinator- Advanced Orthopaedics & Sports Medicine (2689)

Job Details: Level: Experienced, Job Location: AO-Bridgeland - Cypress, TX 77433, Position Type: Full Time, We are seeking a dependable, organized, and detail-oriented individual to join our team in a unique dual-role position! This position will split the workweek between our Bridgeland and Northpointe Clinics and Central Business Office, with three days per week working as a Medical Assistant in the clinic and two days per week working in Insurance Verification at our business office.

Medical Assistant Responsibilities

Location: Assigned Clinic | 3 Days Per Week

• Assist physicians with patient examinations, procedures, and general patient care.
• Escort patients to exam rooms, obtain medical histories, and document information in the patient's medical record.
• Prepare patients for examinations and procedures.
• Apply and remove casts and splints; fit patients for braces, boots, and other DME.
• Perform wound care, dressing changes, and suture/staple removal.
• Prepare injections and sterile trays as directed by the physician.
• Communicate physician instructions and patient education materials.
• Coordinate surgery scheduling, imaging, referrals, and follow-up appointments.
• Obtain laboratory and imaging reports as needed.
• Clean, organize, and stock examination rooms.
• Follow HIPAA, OSHA, infection control, and workplace safety guidelines.
• Perform other clinical duties as assigned.

Insurance Verification Coordinator Responsibilities

Location: Central Business Office | 2 Days Per Week

• Verify patient insurance eligibility, coverage, and benefits through insurance portals and telephone communication.
• Obtain necessary authorizations and precertifications for office visits, surgeries, and other medical services.
• Contact insurance companies to determine requirements and submit supporting medical documentation.
• Prepare surgical and injectable medication estimates for patients.
• Document verification results, authorization status, and patient financial responsibility in the appropriate systems.
• Follow up on pending authorizations and resolve insurance discrepancies.
• Communicate insurance requirements and authorization updates with clinical staff.
• Assist with departmental projects, audits, cross-training, and coverage as needed.
• Perform other administrative duties as assigned.

Qualifications: Medical Assistant Qualifications & Skills

• High school diploma or GED required.
• CMA, LVN, CST, or equivalent clinical experience preferred.
• Current CPR certification.
• Knowledge of medical terminology and patient care procedures.
• Strong communication, organizational, and multitasking skills.
• Ability to work independently and maintain accurate medical records.
• Dependable, detail-oriented, and able to work in a fast-paced clinical environment.

Insurance Verification Qualifications & Skills

• High school diploma or equivalent required.
• Previous healthcare, medical office, or insurance experience preferred.
• Knowledge of medical terminology and insurance processes preferred.
• Experience with EMR systems and basic computer applications.
• Strong attention to detail and data entry accuracy.
• Excellent communication and customer service skills.
• Ability to multitask, prioritize responsibilities, and work independently.
• Spanish-speaking abilities are a plus
• Maintain professionalism and a positive, team-oriented attitude.
• Demonstrate flexibility when transitioning between clinical and administrative responsibilities.
• Maintain patient confidentiality and follow all organizational policies and compliance requirements.
• Communicate effectively with physicians, coworkers, patients, and insurance representatives.
• Perform additional duties as assigned by management.