Guest Service Agent

Rittenhouse Hotel

Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager

Immediately greet guests and offer to assist with their needs.

Establish methods of payment and verify credit.

Make and confirm reservations.

Compute bills, collect payments, and make change for guests.

Transmit and receive messages, using telephones or the PMS system.

Respond to guest requests in a timely manner.

Receive and resolve guest complaints, elevating to supervisor if necessary.

Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.

Perform bookkeeping activities, such as balancing accounts and conducting audits.

Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Ensure overall guest satisfaction.

Perform other duties as requested by management.

High School diploma or equivalent preferred.

Previous customer service experience or equivalent training required.

Knowledge of PMS systems preferred.

Competitive wages for full time and part time opportunities

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

24/7 access to TELUS Health, a confidential work-life resource.

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Work schedule varies and may include working on holidays, weekends and alternate shifts.

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Guest Service Agent in Mishawaka, IN vacancy

Guest Service Agent
...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus...
Suggested
Daily paid
Full time
Part time
Immediate start
Shift work
Hersha Hospitality Management
Mishawaka, IN
1 day ago
Guest Service Agent
...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...
Suggested
Daily paid
Full time
Part time
Immediate start
Shift work
HHM Hotels
Mishawaka, IN
5 days ago
Guest Service Representative
...POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones...
Suggested
Local area
All shifts
Extended Stay America
Mishawaka, IN
3 days ago
Guest Services Rep Part
...Extended Stay - - Responsibilities: Assist and respond to guest requests with diligent follow-through; Process reservations, registration, payment, and departures according to company guidelines; Handle collection efforts of in-house balances; Maintain cash, credit card...
Suggested
Extended Stay
Mishawaka, IN
19 hours ago
Guest Services Rep Part
...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...
Suggested
Weekly pay
Local area
All shifts
Extended Stay America
Mishawaka, IN
19 hours ago
Guest Service Representative
...Guest Service Representative The Holiday Inn Express & Suites is seeking a full-time Guest Service Representative. Candidates must have excellent customer service skills and a drive to provide the best service possible. Duties and Responsibilities: Greet...
Full time
Local area
Shift work
Holiday Inn Express
Granger, IN
4 days ago
Guest Service Representative
...Job Description Job Description At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party...
Casual work
Flexible hours
Afternoon shift
Nothing Bundt Cakes #163
Elkhart, IN
25 days ago
Concierge
...the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst... ...Essential functions include welcoming residents, visitors, and guests, providing exceptional customer service and assistance to those...
Work at office
Cedarhurst Senior Living
Mishawaka, IN
4 days ago
Housekeeper
$14 per hour
...Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe... ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as assigned...
Local area
Healthcare Services Group
Mishawaka, IN
19 hours ago
HOUSEKEEPER
$10k
...Telemedicine, at low or no cost! ~ Special pay rates on holidays ~$10,000 Company paid Life Insurance ~ Family planning and support services through Maven ~ Voluntary Short-Term Disability, Accident Coverage, and Critical Illness ~ Confidential Employee Assistance...
Temporary work
Flexible hours
Priority Life Care
Mishawaka, IN
4 days ago
Housekeeper
$13 per hour
...Friendly and effective communication with dispatch, team members, and guests to ensure the happiness of our guests and owners. Ensure all... ...Ability to work with little supervision Customer service experience Organizational and time management skills When...
Hourly pay
Hilton Grand Vacations
Mishawaka, IN
1 day ago
Housekeeper Part
...Housekeeper The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Major / Key Job...
Weekly pay
Minimum wage
Local area
Extended Stay America
Mishawaka, IN
3 days ago
Housekeeper
...We’re Looking for an Environmental Services Aide! Competitive pay Have a set schedule Great benefits Rewarding job helping others Hellenic Management, Inc., isa subsidiary of AHEPA Management Company, a fast-growing, nonprofit nationwideprovider of safe and dignified...
Hellenic Senior Living of New Albany -
Mishawaka, IN
12 hours ago
Weekend Breakfast Attendant
...Responsibilities: Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Greet and acknowledge...
Extra income
Full time
Seasonal work
Flexible hours
Shift work
Weekend work
Home 2 Suites Notre Dame, IN
Mishawaka, IN
6 days ago
Guest Room Attendant - Flexible Schedules, DailyPay
...ZMC Hotels is looking for a Housekeeper in Mishawaka, Indiana, to maintain cleanliness and provide excellent service to guests. Responsibilities include cleaning guest rooms, replenishing supplies, and ensuring a pleasant stay for guests. The ideal candidate is highly...
Full time
Flexible hours
ZMC Hotels
Mishawaka, IN
4 days ago
Housekeeper Wanted - Experienced Housekeeper Needed In South Bend, Indiana $22.00 Hourly
$22 per hour
Our house keeper of 9 years has decided to retire. Hours are flexible. She typically worked 4 to 6 hrs a week. She also helped with planting flowers and did some gardening and small painting jobs. I am seeking a housekeeper to maintain our lhome in South Bend, Indiana. ...
Hourly pay
Flexible hours
Housekeeper.com
South Bend, IN
2 days ago
URGENT: Housekeeper Wanted - Experienced Housekeeper Needed In Granger, Indiana $20 Hourly
$20 per hour
Hi there! My name is Kevin, and I'm currently seeking a reliable housekeeper for my home here in Granger, Indiana. The ideal candidate should be experienced in handling various housekeeping tasks such as bathroom cleaning, general room tidying, kitchen maintenance, and ...
Hourly pay
Housekeeper.com
Granger, IN
21 hours ago
Hotel Housekeeper - Full Time
$13 per hour
...Housekeeper to help maintain clean, comfortable, and welcoming guest rooms. This role is essential to providing a positive experience... ...offer numerous opportunities for growth. If you’re passionate about service and career development, we promote from within and invest in our...
Full time
JSK Hospitality
South Bend, IN
12 hours ago
Copy Of Housekeeper
Description Sanitizing: Wiping down and disinfecting surfaces, restroom and other spaces. Collecting and disposing of trash. Restocking. Requirements Flexible, team player, ability to stay calm in stressful situation and be able to pay attention to detail. Works well independently...
Flexible hours
Goebel Fixture Company
Granger, IN
12 hours ago
Hotel Housekeeper - Part Time
...of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon...
Part time
Seasonal work
JSK Hospitality
Elkhart, IN
12 hours ago
Housekeeping Aide
...treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success is our people - merged with a premier clinical program, it's allowed us to transform the lives of...
Temporary work
Immediate start
Flexible hours
Avenues Recovery
South Bend, IN
4 days ago
Travel Concierge (Remote)
...About Us: We are a dedicated travel services company focused on providing personalized, high-quality travel experiences. By working with top travel providers, we help clients design seamless and memorable journeys tailored to their preferences. Position Overview...
Remote work
HB Travels
South Bend, IN
4 days ago
Night Auditor
...revenue and settles accounts nightly, maintains files, and resets the system for the next day of operations while performing Guest Service Agent tasks and duties. Responsibilities Perform bookkeeping activities, such as balancing accounts and conducting nightly audits....
Daily paid
Full time
Part time
Night shift
Weekend work
Fairfield Inn & Suites by Marriott South Bend at Notre Dame
South Bend, IN
2 days ago
Night Auditor (FT $20-$22 per hour DOE)
$20 - $22 per hour
...Tetherow? At Tetherow we energize and inspire our members and guests to live, explore, play and connect, and we encourage the same for... ...listening skills You have a minimum of two years of customer service experience, ideally at least one year in hospitality/hotels or...
Hourly pay
Part time
Local area
Night shift
Day shift
Tetherow Resort
South Bend, IN
2 days ago
Independent Cleaner / Housekeeper / Commercial Cleaning Professional
$33 - $65 per hour
...student housing, including dusting, vacuuming, mopping, sanitizing surfaces, and bathroom maintenance. Provide outstanding customer service to ensure client satisfaction. Work independently or lead a team (2+ cleaners) for larger jobs. Use eco-friendly cleaning...
Hourly pay
Full time
Contract work
Part time
Second job
Home office
Flexible hours
Brilliantcleanteam
South Bend, IN
19 hours ago
Breakfast Attendant
...position starts at 5:00AM on weekdays and 6:00AM on weekends. Responsibilities of the Breakfast Attendant Interacting with guests and answering any questions they may have Cleaning and upkeep of breakfast area during breakfast hours Preparing food and...
Work experience placement
Monday to Friday
Weekend work
Day shift
Weekday work
IHG Hotels & Resorts
Granger, IN
3 days ago
Host
...WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with... ...Own your Role by… Enthusiastically Welcome and Thank our Guests for choosing LongHorn Manage the lobby experience Work as...
Shift work
Longhorn Steakhouse
Mishawaka, IN
1 day ago
Host
...great first impression by displaying a friendly demeanor and escorting guests to tables. You will also take reservations with a wait list when necessary. This role is a part of the front of house service team so, great customer service skills are a must. Must be 17 or...
Hourly pay
Flexible hours
Red Robin
Mishawaka, IN
1 day ago
Host
...~ Paid Family and Medical Leave (up to 2 weeks after 1 year of service) ~ Medical/dental insurance ~ Ongoing training to build critical... ...includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...
Hourly pay
Weekly pay
Flexible hours
Olive Garden
Mishawaka, IN
4 days ago
Hostess
...Host/Hostess The first employee to interact with arriving guests as they enter Wings Etc. It is the function of the host/hostess to... ...and seat them. The guests receive their first impression of the service from Wings Etc. by their exchange with the host/hostess. • Make...
Wings Etc.
Osceola, IN
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!