Program Supervisor

Job Description

Job Description

Position Summary

Anderson Health Services is seeking a Program Supervisor to lead and support Youth Mentors and Youth Care Workers within our residential behavioral health program.

This role is responsible for maintaining a safe, structured, and trauma-informed environment while ensuring high-quality care, staff accountability, and consistent program operations. The ideal candidate is a motivated leader who can balance structure, empathy, and accountability while working with adolescents in a therapeutic setting.

Key Responsibilities

• Supervise and coordinate daily operations within a residential group home setting

• Lead, coach, and mentor Youth Mentors and Youth Care Workers to ensure consistent, high-quality care

• Maintain structured routines, expectations, and a safe therapeutic environment

• Model and enforce trauma-informed, non-punitive approaches to behavior management

• Respond to crises using approved de-escalation and intervention strategies

• Collaborate with the multidisciplinary treatment team to support individualized service plans

• Ensure timely, accurate documentation and clear communication across shifts

• Monitor staff performance and provide ongoing coaching and accountability

Minimum Qualifications

• High School Diploma or GED required (Associate or Bachelor’s degree preferred)

• Minimum 5 years of experience working with youth or behavioral health populations

• Prior leadership or supervisory experience strongly preferred

• Age 21 or older

• Valid North Carolina driver’s license with clean driving record

• Ability to pass background check and drug screening

Core Competencies

• Strong leadership and team development skills

• Ability to remain calm, grounded, and effective in high-stress situations

• Excellent communication and decision-making abilities

• Commitment to structure, consistency, and accountability

• Understanding of trauma-informed care principles

Physical Requirements

• Ability to stand, walk, and remain active throughout the shift

• Ability to respond to crisis situations, including physical intervention when required

• Ability to lift, move, or assist as necessary to maintain safety

Why Anderson Health Services

At Anderson Health Services, our work is grounded in love, care, kindness, and compassion. We are committed to creating environments where youth feel safe, supported, and empowered to grow.

• Mission-driven work with meaningful impact

• Supportive, team-oriented leadership culture

• Opportunities for professional growth and advancement

• A structured program focused on safety, consistency, and outcomes

Apply Today

If you are a strong, steady leader who is committed to helping youth succeed and supporting a high-performing team, we encourage you to apply.

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