Intake Coordinator

Why Suncrest

At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

Benefits

Actual Work/Life Balance

Competitive Pay

Benefits Package including Medical, Dental, and Vision insurance

Paid Time Off

401k plan with employer match and 100% vesting after 90 days of employment

A culture with an emphasis on appreciating and valuing the team member

The opportunity to be part of a rapidly growing national company, with possible position upgrades

Details

Answers telephone inquiries and channels them appropriately

Assists with tracking and processing referrals

Assist with audits and chart reviews as assigned

Uploads documents to electronic medical records system

Provides feedback on process and flow improvement

Assists with scheduling goals of care and admission visits

Work with sales team to receive incoming referral information

Assists on weekends/holidays as needed

Other duties as assigned by Director of Intake

Qualifications

Minimum of two years' experience preferably in hospice or health care setting, or graduation from a one- or two-year college preferred

Proficient with Microsoft applications including Word and Excel

Strong time management and organization skills

Strong ability to multi task and prioritize

Excellent telephone and customer service skills

Proficient with medical terminology