Retail Shipping and Receiving Associate

Overview 15.00 - 17.00 USD Hourly. At PGA TOUR Superstore, we are always looking for enthusiastic, self‑motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring self‑less team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis. Position Summary Reporting to the Operations Manager, a Logistics Associate will engage with customers, offering exceptional service while building lasting relationships. Responsibilities include receiving, inspecting, and organizing merchandise, ensuring items are stored efficiently and displayed according to standards. Duties also include maintaining a clean, safe environment, executing price changes, and preparing eCommerce orders for shipping. Responsibilities Engage with every customer encountered and offer world class service by leveraging PGATSS Service behaviors; focus on building lasting relationships that keep the customer coming back. Accurately receive, inspect, and verify incoming shipments of merchandise, ensuring all items are in good condition. Organize and label received merchandise in the stockroom, ensuring items are stored efficiently and accessible for easy restocking in accordance with the Logistics Game Plan. Unbox, tag, and display merchandise on the sales floor according to merchandising standards. Maintain a clean, safe, and organized back‑of‑house and sales floor area, ensuring a pleasant shopping environment for customers. Execute all price changes and merchandising bulletins. Accurately pick, pack, and prepare eCommerce orders for shipping, ensuring items are securely packaged and labeled for timely delivery. Handle customer returns for online orders by inspecting returned items, processing refunds or exchanges, and updating inventory systems accordingly. Demonstrate a culture of ethical conduct, safety, and compliance across all departments. Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links. Be a champion of the products and service offerings, and inform, educate, and promote offerings to customers. Provide consistent feedback to the Operations Manager on operational and merchandising opportunities. Qualifications and Skills Communication: Strong listening and interpersonal skills; good verbal and written communication skills, able to communicate cross‑functionally. Computer: Basic computer skills with a working knowledge of Microsoft Office Suite. Organization: Ability to organize multiple priorities to meet deadlines and objectives. Education: High School Diploma or equivalent. Experience: Retail fulfillment, replenishment, stocking, merchandising, distribution, or similar experience preferred. Working Conditions and Physical Demands Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead. Schedule Must be able to maintain flexible availability, including nights, weekends, and holidays. Business Acumen Ability to quickly learn business acumen with appropriate training. Accountability Demonstrate strong self‑accountability and a proactive drive for results. Equal Employment Opportunity Statement PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination. An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report. #J-18808-Ljbffr Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore