Customer Service Representative (CSR)

Customer Service Representative (CSR)B2X Online, Inc.30 Mill Lane. Salem, VA 24153Salary – $13.00 to $15.00 per hourFull TimeB2X Online is a family owned company that was founded in 2003. Our company provides high speed wireless internet service to rural areas in Central & Southwest Virginia. B2X is committed to our company motto "Help People" our ownership leads by example with the importance of our employees and customers. We keep a professional family atmosphere.B2X is a fast-growing company that is looking for talented individuals to join our team. We are currently seeking full time customer service representative (CSR) to work in our home office located in Salem, Virginia. As a CSR you will receive on the job training about our products and services and be given the necessary tools to succeed. Please visit our website to learn more about our company – OFFERSHealth InsuranceDental InsurancePaid Time OffOn the Job TrainingCareer StabilityOpportunities for AdvancementESSENTIAL DUTIESAssist new customers with signing up for internet serviceInbound and Outbound callingResponding to new service request via emailKeep management system up today with customer informationGeneral customer serviceMonday – Friday 8:00am to 5:00pmMINIMUM QUALIFICATIONSStrong communication skills: verbal and writtenTime management skillsMicrosoft office: Word, Excel and OutlookCustomer service and/or retail experience preferred but not requiredAbility to work in an office environmentDependable with an excellent attendance record.COVID -19B2X takes the health and safety of our employees and their family's seriously. Precautions and procedures are in place for working in an office environment.We are pleased that you are seeking employment with B2X Online, Inc. Applicants for employment are considered without regard to race, color, religion, sex, age, sexual orientation or national origin, or any factors prohibited by local, state or federal law. We are proud to be an Equal Opportunity Employer.Applicants with disabilities may be entitled to reasonable accommodation under the ADA and related state laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing an undue hardship on the company. Please contact Cyndee Fortune at View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process.This employment application does not create a contract or offer of employment. If hired, employment with the company will be on an at-will basis and can be terminated at the will of either you or the company. Please be advised, this application for employment is only good for 30 days from the date received by the Company. Consideration for employment after 30 days requires submission of a new application.