Principal IT Applications Analyst - Lab Systems

Principal It Applications AnalystAt Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We are seeking a Principal IT Applications Analyst to join our IOPS IT team, serving as the principal technical liaison between lab-based business stakeholders and IT — ensuring business-critical applications are stable, supported, and continuously improving. In this role, you will deliver Tier 3 application support, lead root cause analysis, manage integrations, and drive permanent corrective actions — while collaborating with network and infrastructure teams, business owners, and cross-functional partners. This position offers the opportunity to contribute to a fast-growing, science-driven organization making a meaningful difference to patients worldwide.When & where:Location: Troy, New York, United StatesWork model: Monday - Friday 8am - 4:30pm, onsiteDiscover your role:Deliver Tier 3 application support including root cause analysis and implementation of permanent corrective actions; diagnose network-related issues affecting application performance and availability including connectivity, name resolution, certificates, and firewall rules in partnership with network and infrastructure teamsConfigure, test, and promote changes through controlled environments in accordance with change management and release procedures; support system integrations including diagnosis and resolution of data flow and interface failures across servers, databases, and connected systemsDevelop and execute test documentation, maintaining traceability from requirements through objective evidence; provide audit support with clear, traceable evidence covering access controls, change history, and data integrityCollaborate with business owners to translate requests into well-defined, prioritized work; communicate complex technical issues clearly and effectively to non-technical stakeholders at all levelsMentor junior analysts and maintain operational runbooks to ensure knowledge is shared and sustained across the teamThis role requires:Bachelor's degree in Information Technology, Computer Science, or related degreePrincipal IT Applications Analyst: 8+ years work experienceStaff IT Applications Analyst: 10+ years work experienceMay consider equivalent combination of education and experience; level determined based on qualificationsWorking knowledge of networking fundamentals including TCP/IP, DNS, TLS/certificates, firewalls, port requirements, and load balancing sufficient to troubleshoot application connectivity issuesAdvanced SQL proficiency and scripting experience in Python, PowerShell, or similar languagesWorking knowledge of change control and structured release managementExperience in a regulated environment including GxP or 21 CFR Part 11 preferredExperience with network diagnostic tooling such as Wireshark, packet captures, or traceroute preferredFamiliarity with CI/CD practices for configuration promotion and experience supporting systems across US and EU time zones a plusDoes this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.