Repair and Return Specialist- Qatar
$68.9k - $131.1kRaytheon
Raytheon Qatar Patriot Sustainment Program Repair And Return Specialist
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
The Qatar Patriot Sustainment Program provides support to a Foreign Military Sales Program in support of QEADF. We provide Patriot Air Defense logistical and training support. Our program upholds a strong relationship with the customer driven by strong values in support of the mission.
What You Will Do:
The repair and return specialist shall be responsible for coordinating the repair and return cycle for failed material. The candidate for this role will also be responsible for identifying lessons learned and best practices to the Repair and Return Lead. Will work for the warehouse repair and return lead for logistics internal and external support activities associated to the Qatar Central Maintenance Unit (CMU) standard operating procedure (SOP).
Responsibilities Include:
Logistics internal and external support activities
Communicate with internal and external points of contact across maintenance and logistics operations.
Assist quality assurance with internal and external audit preparation.
Tracks internal and external inbound and outbound shipments and provides reports to management.
Ensures compliance with Total Asset Visibility processes, policies, and procedures of warehouse personnel that use the automated logistics control system (ALCS)
Report on logistics activities to warehouse management
Tracking program failed material through the Qatar CMU warehouse and collecting metrics on repairs
Develop a depot repair materials list and manage the procurement, funding & delivery of material
Provide weekly status reports to leadership and manage delivery of any Program CDRL requirements to the Customer
Present and participate in Program Reviews, Customer meetings, and team status meetings on repairs
Support Raytheon Manufactured Repairs with Cross Business Teams
May occasionally be required to work other than normal duty hours; overtime may be required
Qualifications You Must Have:
Demonstrated leadership skills
Impeccable verbal and written communication skills
Experience working in a fast-paced work environment with the ability to make sound, timely decisions with limited information
Ability to adapt to austere and ambiguous environments; function with minimal guidance to meet Depot goals and customer needs
A minimum of 6 years of logistics related experience: Warehouse operations or production control experience
Ability to articulate software and tool requirements Experience presenting to leadership
Experience with WEBFLIS, PUBLOG, or similar software
Able to lift to 50 lbs
Qualifications We Prefer:
Active US DoD Secret Clearance
Critical and creative thinking skills with proven and quantifiable results dealing with ambiguous situations
Excellent analytical and problem-solving skills Experience working with a multi-cultural workforce
A strong desire to learn new processes and lead change within the organization
Raytheon CORE Certification; otherwise must become CORE certified within one (1) year
Experience with import / export regulatory compliance and controls
Strong background in Depot programs such as Repair & Return or Performance Based Logistics
Experience reporting to internal and/or external customers on project status and technical requirements
Experience developing, analyzing, and reporting metrics related to spares availability and hardware failure analysis
Experience with the Automated Logistics Control System (ALCS) or similar Computerized Logistics Management System software suite to include set up of job orders, tool storage, consumable & repair part storage, and reporting
Required Education:
Bachelor's degree in a relevant field OR Equivalent experience (typically 24 years of related professional experience)
What We Offer:
Whether you're just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.
Additional Information:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products
#Patriot
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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