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Floor Manager

Atlas Restaurant Group

Wilmington, DE

Floor ManagerThe primary responsibility of the Floor Manager is to assist the General Manager, Assistant General Manager and Restaurant Manager in overseeing the operations of the restaurant.Primary focus of daily guest and staff relations along with closing the restaurantDemonstrates and role-models the company's Core Values and Leadership PrinciplesHandles guest concerns, complaints, and needs according to Company guidelinesAddresses guest and staff issues in the moment and sees to their proper resolution or involves appropriate supervisorsMaintains a presence in the dining room and serviceManages employee performance through coaching, recognition, and corrective actionReviews and enters daily Avero LogbookPerforms all closing responsibilitiesEnsures accurate cash counting, checkouts, side work completion, setting of the dining room for next service, tip matrix input, safe reconciliation, and nightly dropChecks out hourly staff members; reviews tip out and side workEnsures cleanliness and upkeep of the restaurantAssists in maintaining par levels of linensAssists in organizing and moving beverage product in the absence of or in coordination with the Beverage ManagerTakes responsibility for the management of front of house employees in the absence of or in conjunction with the General Manager and Assistant General ManagerAttends and contributes to weekly manager meetingsMakes recommendations to the Company on ways to improve as neededRequires a high school diploma or equivalent, and/or 1 year of tenue/experience with Atlas or similar concept while excelling in an hourly role; Knowledge of wines is beneficial; Knowledge of cocktail making and spirits is beneficial.

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Vacancy posted 2 days ago
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