CX Training Lead Onsite & Travel (30%)
Collectors Universe
Collectors Universe Inc. seeks a Customer Experience Trainer to deliver exemplary service through educational programs for the Concierge and Submission Center teams across multiple locations. This role involves creating training documentation, implementing training sessions, improving operations, and assessing customer service practices. The ideal candidate should possess strong communication, problem-solving, and organizational skills. The position is based in Santa Ana, CA, with some travel required. Benefits include health insurance, 401(K) matching, and flexible hours. #J-18808-Ljbffr
Vacancy posted 3 days ago
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