Lead, O2R/ODS Dept

This employee will oversee Med4Home O2R/ODS Depts Job Responsibilities Time and attendance entry, monitoring and correcting, final approval sign off Track attendance points, vacation, sick, etc. Completes training schedule for all new hires, final checklist completion prior to rep being cut loose on phones Responsible for motivation, tracking, and training of new and existing reps to dept standards Responsible for monthly reports for DM's monthly recap Holds group meetings to review numbers and operational needs or updates Advocate for center/dept communications when a center is being difficult or is not providing services or update to standards set, pulls management in when necessary Interviews and submits candidates for open positions Completes 90 day and annual reviews for sales team (Center Manager present) Addresses minor employee relations issues, major is brought to Center Manager's attention to address and issue progressive discipline Calculates and reports monthly commissions, provides electronic record for Center Manager review, and submits paper copy for filing Heavy email correspondence with field, hierarchy, and employees required Additional Tasks Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations Write reports, business correspondence, and procedure manuals Effectively present information and respond to questions from groups of managers, clients, customers, and the general public Add and subtract two-digit numbers, multiply and divide with 10s and 100s Perform these operations using units of American money and weight measurement, volume, and distance Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Interpret a variety of instructions furnished in written, oral, diagram, or schedule form Education and Experience High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience Physical Demands The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds. #J-18808-Ljbffr Lincare Holdings