Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2015 and currently lead a team of six. Before becoming an agent, I worked as a State Farm team member, which gave me valuable experience and helped shape the supportive culture we’ve built today.

I’m a proud graduate of University of Arizona, a husband, father, and lifelong Arizona resident. Being born and raised here has allowed me to build strong connections within the community and better serve the people around me. Our agency stays active in the community through regular events and local involvement. Building relationships and giving back are important parts of who we are.

We offer a Simple IRA with employer match, licensing reimbursement, and a strong commitment to work-life balance. We believe that creating a positive workplace leads to better outcomes for both our team and our customers.

Our culture is extremely close-knit and family-oriented. We genuinely enjoy working together and make time to connect as a team, including office lunches every Thursday where we close for an hour to eat together. We also hold quarterly events where the office closes for a day, combining professional development and training with a fun team outing.

If you’re looking for a place where people support one another, work hard, and have fun together, this could be a great fit for you.

ROLE DESCRIPTION:
Brett Overstreet - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.