Host

Summary of Position:

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Duties and Responsibilities:

Warmly and graciously greet all guests upon arrival

When possible, open the front door for guests entering or leaving the restaurant

When immediate seating is limited, record guest names and the number of people in their party

Call out name and number of party when tables become available

Provide guests with estimated waiting time

Accommodate special seating requests for guests whenever possible

Seat guests based on guest preferences and balancing of customer flow in service stations

Help bus tables and help keep floors clean

Keep hostess stand and closet clean and stocked

Clean all windows in the foyer

Stock bathrooms and make sure they stay clean with hourly bathroom checks

Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness

Relay messages to servers as needed

Thank guests as they leave and invite them to return

Answer the phone with a smile and the correct greeting

Qualifications:

No previous restaurant experience required

Be able to work in a standing position for long periods of time (up to 5 hours)

Be able to communicate clearly and effectively in the predominant language(s) of our guests

Must have exceptional grooming habits