DELI MANAGER

Deli Manager Job Description

A Piggly Wiggly Deli Manager oversees the daily operations of the deli department, ensuring quality products, excellent customer service, and a clean and safe environment. Responsibilities include managing staff, maintaining food safety standards, monitoring food quality and presentation, and handling customer orders.

Key Responsibilities:

• Managing Staff: Deli Managers supervise and train deli associates, ensuring they adhere to Piggly Wiggly standards and procedures
• Food Safety: They implement and maintain strict food safety practices, including proper food handling, storage, and preparation to ensure compliance with all regulations. You will be required to have or obtain a SERVSAFE certificate.
• Quality Control: Deli Managers are responsible for inspecting food quality and presentation, monitoring product freshness, and ensuring that all items meet Piggly Wiggly's standards
• Customer Service: They interact with customers, take orders, and resolve any issues or concerns
• Operational Efficiency: Deli Managers manage the daily operations of the deli, including stocking, cleaning, and maintaining equipment.
• Inventory Management: They oversee the ordering, receiving, and storage of deli products, ensuring adequate stock levels and minimizing waste
• Financial Management: They may be responsible for handling cash transactions, managing inventory costs, and contributing to the overall profitability of the deli.
• Merchandise Presentation: Deli Managers are responsible for ensuring the deli is clean, organized, and appealing to customers

Required Skills and Experience:

• Leadership: The ability to motivate and guide a team of deli associates
• Communication Skills: Effective communication with customers and staff is essential
• Food Safety Knowledge: A strong understanding of food safety regulations and best practices
• Customer Service: A commitment to providing excellent customer service and resolving issues
• Organizational Skills: The ability to manage multiple tasks and prioritize effectively
• Problem-Solving Skills: The ability to identify and resolve issues related to food quality, customer service, or operations.