Hostess

Host/Hostess Job Description

Summary Of Position: The first employee to interact with arriving guests as they enter Wings Etc. It is the function of the host/hostess to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service from Wings Etc. by their exchange with the host/hostess.

Duties & Responsibilities:

• Make sure all menus are wiped down, free of spots or stains, and complete.
• Make sure entry doors are clean, free of debris and inviting.
• Check with manager to assure there are no large or private parties you do not know about.
• Greets guests, escorts them to their table, pull seat out for the ladies, and present menus.
• Communicates to the server they have been sat.
• Keep in constant contact with manager with wait list. Indicates to guest numbers of tables in front of them.
• Keep an eye out that the dining room, entryway, bathrooms, and menus are kept clean throughout operations.
• Say good-bye to all of the guests. Check to see that everything was wonderful.
• Informs manager with every guest and if there was any kind of problem quickly get a manager.
• May prepare beverages and expedite food orders.
• Executes the outs checklist to Wings Etc. Standards
• Assists Servers/Bartenders in bussing of tables.

Qualifications:

• Be able to work in a standing position for long periods of time.
• Be able to reach, bend, stoop, and frequently lift up to 50 pounds.