Medical Assistant, Phone/ Administrative

At Proliance Surgeons our patients come from all walks of life - and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered .


If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. The Medical Assistant/Patient Services Rep (PSR) acts as a patient care coordinator and advocate, maintains clinical supplies, proper documentation and an optimal patient flow and experience, following OSHA/WISHA other compliance and regulatory guidelines.
The key duties and responsibilities of the Medical Assistant/Patient Services Rep include, but are not limited to:


Assist in providing direct patient care for office visit patients may involve:
Arranging the exam room instruments and equipment and maintaining supplies
The disposal of contaminated supplies and sterilizing medical instruments
Obtaining vitals, patient history and chief complaints
Assist provider within clinic procedures may involve
Holding patients in position for extended periods of time, manipulating body parts, using instruments to hold procedural or imaging areas immobile, or positioning patients on tables


Report test results to patients as indicated by physician in a timely manner
Chart all vital information in electronic record as well as check to be sure all information related to medication, health history and reason for visit is obtained and documented
Perform phone triage, post-op calls and respond to voicemail messages directed to them preferably within same business day, but no later than 24 business hours, and perform action required.
Documents all encounters. xywuqvp
Maintain patient documentation for visit and communications in person or over the phone
Coordinate care and diagnostic testing at other facilities as indicated by physician
Assist provider in maintaining communication with referring doctors
Maintain equipment and ensure supplies are stocked and in place
High school graduate or equivalent
~ Graduate of an accredited Medical Assistant Program preferred, but not required. Will provide training
~ Current Washington State Medical Assistant Certification preferred, but not required (see above)
~1-2 years' experience in a medical office preferred

Basic knowledge of medical terminology and medications
Familiarity with or working knowledge of Electronic Medical Records a plus
Basic computer knowledge and skills, including data entry
Superior customer service skills
Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Use time efficiently, with attention to quality, detail, accuracy and completion
able to work with increasing independence, overcome obstacles and challenges with little supervision
measure self against standard of excellence, overcome obstacles and challenges with little supervision