Hostess

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!


Our Host/Hostess is the first person our customers see once they arrive, providing the guests' first and last impression. As the Host/Hostess you will set the tone of the guest experience from the moment the doors open. You will promptly handle greeting customers, managing reservations, seating customers in a timely and organized fashion and answering restaurant phone calls. Other responsibilities include providing positive, professional guest contact. Answer guest's questions and solve guest's problems and complaints promptly. Make guests feel welcome. Perform station opening and closing duties to maximize production. Complete side work, clean and assist other team members as needed.


QUALIFICATIONS:

• Previous customer service experience.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with the public and other Team Members.