Director, Finance

Description

This position description incorporates the core responsibilities of the job. It is recognized that other related duties not specifically mentioned might also be performed, and that not all responsibilities may be carried out depending on operational needs.

POSITION PURPOSE

Under the general direction of Executive Director, the Director of Finance and Administration will provide oversight and management for FSFSC operations that include the following functions: Accounting, Human Resources, Information Technology, Facilities, Contracts and Vendor Relations. The incumbent directs and coordinates all agency operational functions to assist in the development and implementation of short and long range planning and forecasting. He/she will create structures, processes and systems necessary to manage the agency’s current operational activities and its projected growth. The incumbent will establish and maintain a “customer service” model that provides quality service and provides an opportunity for evaluation. He/she will manage and maintain effective relationships with internal customers, contractors, business partners, external auditors and a variety of stakeholders. He/she will assist the Executive Director in establishing processes and procedures that are aligned with the agency’s core values and facilitates achieving desired outcomes. The incumbent supervises the Accountant, HR Specialist, Bookkeeper, and other staff as deemed appropriate.

PRINCIPLE ACCOUNTABILITIES

Operations Management

In collaboration with the Management team, develop, implement and maintain a customer service model to ensure timely and adequate responses to customers’ needs through ad hoc management reporting, committees, and operational policies and procedures. Periodically review management systems and processes and adjust appropriately for continuous improvements. In collaboration with the Executive Director and Program Directors assist in the development and implementation of a reasonable operating budget with measurable goals and objectives to ensure fiscally sound operations. Monitor operational performance results; follow up on variances to ensure financial integrity.

Facility Management

Manage use and care of FSFSC space. Develop systems, processes and procedures for FSFSC facility inspection to ensure structural and operational soundness. Provide monthly and/or quarterly status reports on facility operations to the Executive Director to keep staff apprised of changes to operations and facility issues. Make written recommendations relating to the use of and cost analyses on repairs or installation services to ensure facility and/or FSFSC equipment is operational and in compliance with all applicable OSHA regulations and requirements.

Contract Oversight

Develop and implement a standard contract bidding process and/or purchasing system and procedures in relation to the overall operations of the agency that may be used to procure contractors/vendors and/or vehicle maintenance and technology needs to ensure continuity, quality assurance and cost effectiveness. Obtain and review bids and proposals from all contractor/vendors for conformance to agency policy and best interests and ensure contractors/vendors have appropriate licensures and select a vendor according to organizationally established criteria and product-specific criteria. Track bids, proposals and work orders for expiration and/or renewal and completion of work; coordinate closeout or renewal with appropriate staff. Resolve complex difficult issues concerning price, terms or delivery dates.

Supervision

Maintain overall accountability for the department’s human resource requirements for HR, F&A, IT and Operations including development and monitoring of staffing models and scheduling plans; recruiting and selecting employees, conducting performance evaluations within required time-frames, initiating disciplinary actions as needed and identifying compensation levels for team members. Provide continuous feedback that enriches job experience and stimulates staff growth and development. Provide ongoing training and development opportunities through on the job training, cross-training, special project, and in-house learning sessions.

Organizational Development

In collaboration with the Executive Director, develop and promote positive employee relations employing best practice methodologies to increase employee morale and employee involvement that may include but is not limited to: identifying management training needs. Provide support and counsel managers and employees on employee relations’ issues and problems to ensure compliance with standards, legal requirements, employment laws, and discipline/discharge, practices and procedures. Interpret policies and procedures to ensure staff is fully apprised of methods in which conflicts are resolved. Conduct internal investigations (as necessary) relating to discipline and discharge and/or grievance processes to ensure fair and equitable outcomes for involved parties and to reduce legal exposure for claims.

Requirements

Bachelor's Degree in Business Administration, Organizational Development or related field. CPA or MBA preferred. A combination of education and directly related experience considered.

Five- seven years' experience in organizational development, training, facilities management, finance/accounting or related field. Three years managing projects and budgets. Ability to prioritize multiple tasks effectively. Effective verbal, written, analytical, organizational and interpersonal skills required. Demonstrated knowledge of Microsoft office products (Excel, PowerPoint, Word). Superior communication, problem solving and collaborative skills. Ability to interact effectively at all organizational levels, both internally and externally. Demonstrated ability to lead and motivate professional staff to achieve business goals. Ability to handle multiple, competing priorities and to achieve deadlines. Self-motivated, humanitarian with a strong desire to support the Agency’s mission through excellence in the execution of its business management practices.