Agency Manager - State Farm Agent Team Member

Job Description

Job Description

You May Be a Great Fit as an Agency Manager at Rick Buckner State Farm if: 

• You take ownership and follow through until the issue is fully resolved.
• You communicate clearly and confidently , even when the situation is stressful or urgent.
• You thrive on solving problems and aren’t afraid to dig in, investigate, and get answers.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: 9601 Sage Rd SW Suite D Albuquerque NM 87121

At Rick Buckner State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

We are seeking a motivated Agency Manager to provide leadership within the office and oversee business development, customer engagement, and operational processes. The role contributes to office performance goals and supports long-term customer relationships.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Qualifications

• Must be Bilingual Spanish, able to speak, read and write in Spanish
• Must have 3+ years of Insurance experience.
• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must have a current Property & Casualty and a Life & Health license.
• State Farm Experience would be preferred.