Server

Description

Step into a workplace that's as exciting as it is rewarding!

FireKeepers Casino Hotel delivers a high-energy environment with vibrant entertainment, a strong team culture, and real opportunities to grow. Recognized as one of Michigan's Top Employers by Forbes, GlassDoor, and Michigan Works, we're proud to invest in our Team Members every step of the way.

Why join us?

• Grow your career with development programs and opportunities to advance from within.
• Comprehensive medical benefits, including exclusive access to the NOMI network, providing a "no copay" advantage.
• Give back through Volunteer Time Off (VTO).
• Generous PTO plan to recharge and reset.
• Incentive programs that recognize your contributions.
• Low-cost Team Member dining, provided by our award-winning culinary team.

SHIFTS AVAILABLE: Open availability required.

PAY: Starting at $6.25 per hour plus tips, with opportunities for annual increases

SCOPE OF POSITION:

Responsible for providing dining and beverage service to all guests in an efficient, courteous and professional manner displaying a high standard of guest service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices.

• Responsible for prompt, efficient and courteous service of food and beverages to guests in accordance with department standards.
• Performs necessary tasks to service guests, i.e. taking and filling all food and drink orders and assisting in maintaining guest dining area in a clean and neat manner.
• Monitors guest needs on a continual basis ensuring all requests will be promptly fulfilled.
• Performs as a Team Member with venue Hosts, Supervisors, Cashiers, Bus People, and Banquet and Kitchen Staff in producing a smoothly and efficiently run operation.
• Responsible for cashing out guests (using the self-pay method) in a prompt and timely manner. Responsible for adhering to established cash control policies and procedures of the company.
• Assists with maintenance (side work, opening/closing duties) as necessary.
• Maintains the highest level of confidentiality.
• Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.
• Outstanding example of and a credit to FireKeepers Casino Hotel.

MINIMUM REQUIRED QUALIFICATIONS:

An applicant's education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate's education, training and competencies through the interview process, testing and methods.

The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities:

Proficiency in both written and verbal English communication is required.


High School diploma or GED. Strong interpersonal and communication skills. Must be at least 18 years of age.

GENERAL OR PREFERRED QUALIFICATIONS:

One year working in a service position in a banquet environment, full service restaurant, hotel or casino.

PHYSICAL & ENVIRONMENTAL DEMANDS:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls. A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.


Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business.

INDIAN PREFERENCE


Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans. For purposes of this preference, NHBP law defines "Native American" as: (a) an enrolled member of any other federally-recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians.

FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary.