Program Operations Specialist

Job Summary:

The Program Operations Specialist reports administratively to the Student Data Systems team but operates under the direction and guidance of the Community Relations Department. In this capacity, the Specialist will collaborate with the Dean of the College of Health Professions, Student Admissions staff, and other Upstate stakeholders to support pathway and pipeline programs designed to engage prospective students and community members with Upstate Medical University.

This position will serve as the primary SLATE Outreach developer and main point of contact for managing data related to prospective student and community engagement. Responsibilities include designing, building, and maintaining outreach campaigns within SLATE, ensuring all configurations, workflows, and data structures adhere to established SLATE data standards and institutional best practices.

Minimum Qualifications:

Associate Degree in Computer Science or Information Management Technology or a related field and 3 years experience with customer relationship management software or an equivalent combination of education and experience. Good communication skills both verbal and written are required. A detailed, motived person is needed, as well as someone who can work semi-independently and be able to be flexible to pivot when necessary, as the work can be variable.

Preferred Qualifications:

Bachelors Degree or higher in Computer Science or information Management Technology or a related field. Experience with SLATE is preferred. Project Management experience is a plus. Ability to work with all different teams in building a healthcare educational database is preferred.

Work Days:

Monday-Friday 8:30 am - 4:30 pm

Message to Applicants:

Salary Range-$60,406-$66,000

Recruitment Office: Human Resources

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.