IT Project Coordinator III

At Mercy Housing , we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. Why this role matters Technology is a key part of how our properties operate and how residents and teams stay supported. As an IT Project Coordinator III , you’ll coordinate and lead on-the-ground IT projects that set Mercy Housing offices and communities up for success—designing and delivering cabling and site setups, ensuring accurate technology documentation, and helping teams adopt the tools they need. Requires up to 40% travel to support new properties and property operations. This hybrid role is based in Denver, CO. Pay: $74,000-80,000 annually, dependent on experience. Several healthcare plans to choose from, dental (includes free basic dental option) and vision 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 403b + match Early close Fridays (3 paid hours each Friday), early close prior to a holiday (3 paid hours) Paid time off between Christmas and New Year's Holiday Paid time off to volunteer and Paid parental & care giver leave Employer paid life insurance and Free employee assistance plan Pet insurance options Duties Ensure that the Property Development centralized documentation is updated at all times. Manage division 27 standard networking infrastructure for IT closets at each Property with updated documentation. Network cable design and working with building developers and low-voltage vendors. Manage outside vendor services for onsite support and installations. Resolve escalated support issues with third-party vendors. Identify progress, developing issues, roadblocks/barriers to success, budget implications, and potential workaround strategies. Communicates regularly to project sponsors, team members on solutions and budget implications of decisions that need to be made throughout a project. Other duties as assigned. Minimum Qualifications High School Diploma or equivalent. Five (5) years in computer troubleshooting and network topology. Preferred Qualifications Bachelor’s Degree in a related field. Knowledge and Skills Effective written and verbal communication skills, interpersonal skills, and a strong service orientation to resolve complex issues. Develop and maintain strong relationships with internal and external business partners. Advanced proficiency with MS Office applications, printers, scanners, VOIP phones, firewalls, switches, wireless access points and other computer and network devices. Work both independently and in groups, and willing to help team members to achieve departmental goals. Coordinate multiple priorities independent of manager interaction in a fast-paced work environment with frequent interruptions. Big picture view while tracking details and commitments. Organization, project management and meeting facilitation skills and experience. Autonomy in decision making when dealing with General Contractors in placing network resources and cabling. Mercy Housing is afairchanceemployer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr