Customer Service Representative - State Farm Agent Team Member

Benefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development About Our Agency Our agency opened in 2024 and is a growing team of three focused on building a strong, relationship‑driven environment. We support the community by volunteering with Little League and the Arizona Animal Welfare League. We offer PTO, paid sick time, two hours of paid development time each week for personal growth, free snacks, and a $50 life or health policy benefit. Our office culture is fun, engaging, and close-knit. We’re looking for someone who enjoys talking with people, building relationships, and understands their “why.” The right person is team‑oriented, supportive, and excited to grow while helping both customers and teammates succeed. Role Description As a Customer Service Representative - State Farm Agent Team Member with Tom Schott - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We anticipate internal growth opportunities for especially driven and sales‑minded candidates. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail‑oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr