Workplace Experience Ambassador

Workplace Experience Ambassador Location: Dallas, TX 75201 (Onsite) Schedule: Monday-Friday, 8:00 AM - 5:00 PM Pay: $20-$25/hr (Contract-to-Hire) About the Role Our client, a leader in the commercial real estate industry, is seeking a Workplace Experience Ambassador to support daily office operations and deliver a high‑touch, hospitality‑driven experience. This is a highly visible, hybrid role combining front desk support, meeting/event coordination, and workplace operations. You'll play a key role in ensuring seamless day‑to‑day functions, supporting employees, guests, and vendors while maintaining a polished, professional office environment. Key Responsibilities Workplace & Office Operations Provide day‑to‑day support for office operations, ensuring a smooth and organized workplace environment Manage work orders and service requests through a ticketing system (e.g., Corrigo or similar CMS) Coordinate with vendors and internal teams to resolve issues (badges, access, general requests) Order and manage office and pantry supplies, maintaining inventory levels Reception & Guest Services (2 days/week) Serve as the primary point of contact at the front desk, greeting guests and employees Manage incoming calls, direct inquiries, and maintain visitor logs Deliver a professional, welcoming experience for all visitors and vendors Meeting & Event Support Coordinate conference room scheduling, setup, and breakdown Assist with catering setup and vendor coordination for meetings and events Support execution of internal meetings and high‑profile events Hospitality & Amenity Support Maintain pantry and kitchen areas to high standards Assist with in‑office catering and amenity services Ensure all shared spaces are clean, stocked, and presentation‑ready Qualifications Required 1-3 years of experience in hospitality, customer service, events, or office support Strong communication skills and professional demeanor Experience multitasking in a fast‑paced environment Ability to provide high‑level customer service and problem resolution Basic Microsoft Office skills (Outlook, Excel, Word) Preferred Experience in a corporate office, conference center, or workplace environment Familiarity with ticketing systems (Corrigo or similar) Event or meeting coordination experience Food service or catering experience ServeSafe certification (or willingness to obtain) What We're Looking For Strong customer service mindset with a hospitality‑first approach Ability to manage multiple priorities and stay organized Proactive problem‑solver with attention to detail Comfortable working onsite in a highly visible, client‑facing role Team‑oriented with the ability to collaborate across departments Why This Role? Opportunity to transition into a permanent role Exposure to a professional corporate environment Hands‑on experience across office operations, events, and facilities support Stable schedule with weekday hours Benefits Information Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. Equal Opportunity and EEO Statement Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #J-18808-Ljbffr Beacon Hill