Community Relations Director

Job Description

Job Description

Community Relations Director

Location: Wichita, Kansas

Company: Chisholm Place Memory Care

Overview:

Chisholm Place Memory Care is seeking a highly motivated and experienced Community Relations Director to join our team. As a Community Relations Director, you will be responsible for directing the sales and marketing program for our community, while also providing exceptional customer service to our residents, families, and referral sources. If you are passionate about making a difference in the lives of those living with memory loss and are a strong communicator, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Direct the sales and marketing program for the community, with a primary focus on business operations and sales programming

• Develop and implement sales and marketing strategies to increase occupancy and revenue

• Build relationships with area professionals, referral sources, and prospective residents to generate leads and conversions

• Conduct tours and presentations for prospective residents and families, and answer questions and objections

• Oversee and facilitate the acceptance process for new residents, including paperwork and apartment preparation

• Supervise or act as move-in coordinator, and ensure a seamless transition for new residents

• Create and review quarterly sales and marketing reports with senior leadership

• Coordinate and facilitate marketing events and group presentations

• Work with outside consultants as required, and monitor and manage the department's budget

Requirements:

• High school diploma with some vocational or college coursework in business, marketing, or a related field

• Five years of related experience, or a Bachelor's degree in marketing, social sciences, business, or a related field

• Knowledge of sales management theory, effective sales closing methods, prospect evaluation methods, and organizational functions of a retirement community

• Ability to motivate and coach employees, and prioritize tasks to achieve goals and targets

• Strong communication, organizational, and problem-solving skills

• Ability to work independently and as part of a team

Competencies:

• Focuses on results, perseveres, and drives for the goal line

• Strategic thinker, understands business issues, and knows how to achieve goals

• Team player, works through processes and with others to accomplish goals

• Customer-focused, understands the needs of prospective residents

• Accountable, understands the need to achieve targets and goals

• Leader, organizes the department to achieve goals and targets, leads by example, and inspires others to achieve

Certification and Clearance:

• Criminal record clearance or criminal record exemption, as required by law

Salary: $70,000 - $70,000 annually

If you are a motivated and experienced sales and marketing professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application to join our team and help us make a difference in the lives of those living with memory loss.