Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2014 and is a close-knit team of four focused on delivering great service and supporting one another. We’ve built a strong, stable environment where teamwork and consistency are key.

I’m married with six children and value family both at home and in the workplace. That mindset carries into how I lead and support my team every day. We stay actively involved in the community, including supporting Yuma youth initiatives and other local efforts.

For our team, we offer PTO, vacation time, retirement benefits, professional development, and team-building activities.

Our office culture is positive, supportive, and built on trust. We’re looking for someone who is dependable, punctual, and strong with follow-up - someone who is confident, takes ownership of their work, and isn’t easily intimidated by challenges.

ROLE DESCRIPTION:
Katie Figueroa - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.