Install Team Lead

Job Description

Job Description

Job Title:  Installer Team Lead

Department:  Furniture

Status:  Full Time / Non - Exempt

Reports To:  Branch Manager

Location: Sioux Falls, SD

Essential Functions:

• Builds and maintains relationships with suppliers and vendors and customers
• Independently manages complex projects end to end
• Extensive knowledge of lines of furniture
• Operates as a product and supplier expert
• Handles escalations and communicates with all necessary parties
• Demonstrates thorough understanding of installation blueprints
• Able to solve issues with PM, FAC or CTQ
• Advanced knowledge of furniture vendors and products
• Trains lower level installers
• Can run large teams and subs at the same time. 
• Will attend pre-install meetings on jobs that exceed ~ $50,000 to understand scope of job with PM. 
• Will understand every detail on a blueprint that includes file bars, electrical, and dimensions. 
• Will need to understand layout of large areas and make sure panels are in right location that match dimensions laid out by designer. 
• Strategically solves issues that were not expected. This could include cutting work surfaces when needed. 
• Can close out jobs on CORE with customer(s). 
• Load furniture orders onto truck and deliver products to customer.
• Unload, un-carton, and distribute product accordingly.

• Complete furniture assembly/installation as per installation specifications – Training provided.
• Inspect furniture for proper operability according to manufacturer’s guidelines.
• Ability to work by themselves and with a team of people.
• Can put together an array of chairs from different vendors.
• Strengthen customer relationships by providing excellent customer service.
• Will start to make small deliveries by themselves. Items to include are a chair and chair mats. 
• Document Install/delivery in CORE
• Look and act professionally at customers’ location. Uniform provided.

Minimum Qualifications:

• 5+ Years of Install Experience
• Enjoys assembly work and has the ability to use basic hand/power tools. This includes using a tape measure properly. 
• Must have a valid driver’s license.
• Must pass a DOT physical and keep it current.
• Must be able to lift 70 -100 pounds on a regular basis.

Equal Employment Opportunity 8.2026