Guest Service Supervisor
Drury Inn & Suites Orlando
Property Location: 2265 East Sharon Road - Sharonville, Ohio 45241-1870 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025BASIC FUNCTION & JOB DUTIES:
Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels’ policies and procedures are consistently communicated and followed at all times. Always maintains a high standard of integrity, provides motivation and demonstrates positive leadership characteristics which inspire team members to exceed expectations through superior customer service standards. Assists with training guest service team members. Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to give and take written and oral direction. Requires the ability to communicate clearly in English to relate to guests and team members. Requires thorough knowledge of Drury Hotels’ policies and procedures. Requires ability to train, motivate and inspire team members to perform at and above Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent, night audit or other positions as needed. Requires ability to handle money, make change and utilize office machines in normal day-to-day activities. Monitors hotel facilities and team member work habits to ensure a safe / secure environment for team members and guests; observes and corrects unsafe conditions. Requires ability to give attention to detail. May require some travel. Rise. Shine. Work Happy. Hiring Immediately! #J-18808-Ljbffr Drury HotelsVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Service Supervisor in Sharonville, OH vacancy
- Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call (***) ***-**** or email ****@*****.***. ...Suggested
Drury Hotels
Sharonville, OH4 days ago $80k - $115k
...elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career...SuggestedDaily paidFull timeTemporary workThe Boyd Group
Blue Ash, OH1 day ago- ...operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e.,... ...restaurant in an efficient manner, always promoting friendly service and high-quality food. Maintain all areas of the restaurant...SuggestedHourly payImmediate startAll shiftsFlexible hoursShift workWeekend workAfternoon shift
Burger King
West Chester, Butler County, OH2 days ago - ...every day. You and your leadership team will work together to create a culture of consistency and performance to drive customer service, training, development, sales & profit growth, and accountability across the entire restaurant team. You run the show, and you will...SuggestedWeekly payShift workRotating shift
Wendy's
West Chester, Butler County, OH3 days ago $70k - $85k
...commitment to delivering a top-notch quality experience and speed of service, creating maximum customer satisfaction. Personal... ...· Deliver strong hospitality and customer service skills to guests and members. · Demonstrate knowledge and ability to perform all...SuggestedImmediate startFlexible hoursPrime Car Wash West Chester
West Chester, Butler County, OH3 days ago$17.75 per hour
2501 Great Wolf Dr, Mason OH 45040, United States Pay: $17.75 At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business...Full timePart timeFor contractorsFor subcontractorWork at officeImmediate startFlexible hoursNight shiftGreat Wolf Lodge
Mason, OH5 hours ago- ...Guest Service Manager Are you a hospitality professional with a passion for providing exceptional guest experiences? Do you possess strong leadership and communication skills? We're seeking a Guest Service Manager to oversee our front desk operations and ensure the...Temporary workFlexible hoursAfternoon shift
AC Hotel – Cincinnati at Liberty Center
West Chester, Butler County, OH17 hours ago - ...Hotel Front Desk Agent Provides hotel customer service to guests of hotel by performing the following duties. Essential duties and responsibilities include the following. Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues room keys,...Local areaShift workNight shift
Kinseth Hospitality Company
Sharonville, OH4 days ago $15 - $16 per hour
...and hotel management • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Complete additional bookkeeping, administrative, and accounting...Hourly payFlexible hoursNight shiftHyatt Place Sharonville Convention Center
Sharonville, OH3 days ago$50k - $70k
...Every detail is intentional, every property is unique, and every guest — and team member — is treated like family. We are seeking a... ...development skills; experience managing departments across a full-service or select-service hotel Proficiency with hotel property management...Local areaFlexible hoursShift work- ...operation, maintaining established cost and quality standards, maximizing profits, developing and retaining employees, and exceeding guest expectations. The ideal candidate is ready to work hard and consistently deliver results that contribute to the mission and overall...Shift work
- ...store employees in order to create and maintain a profitable store environment that provides best-in-class service, hospitality, food and beverage to every guest. The General Manager must also manage costs, initiate local store marketing and recruiting efforts, and ensure...Local areaShift work
- Description Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality ...Night shift
Choice Hotels
Sharonville, OH4 days ago - ...create a successful environment for staff and clients ~Previous sales experience required; fitness industry or high-end goods & services preferred ~Willingness to learn. Candidates must be able to adapt to our exciting new fitness philosophy ~Contagious upbeat personality...Part time
Spenga
West Chester, Butler County, OHmore than 2 months ago $19 per hour
...you answered “Yes” to these questions, this position is great for you! The Night Auditor is responsible for greeting and welcoming guests to the Grand Teton Lodge Company properties at night, checking guests in and out of rooms, creating reports for operations and accounting...Full timeSummer workSeasonal workShift workNight shiftDay shift$14 - $16 per hour
...Every detail is intentional, every property is unique, and every guest — and team member — is treated like family. Pay and Schedule $14... ...front desk area at all times Requirements Exceptional customer service and communication skills — written and verbal Ability to multitask...Hourly payFull timePart timeFlexible hoursShift workNight shiftDay shiftAfternoon shift$16.5 per hour
...might occur during your shift Making computer entries on revenue/expenses/allowance to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary Checking all figures, postings, and documents for accuracy Controlling and securing...Shift workNight shiftResidence Inn Union Centre
West Chester, Butler County, OH2 days ago$50k - $60k
...consistently delivers customer satisfaction by maintaining top-notch service quality. You will take ownership of all aspects of the wash,... ...-8pm daily (8am-7pm during DST) · Exceptional hospitality and guest service skills with a passion for engaging with customers. Preferred...Immediate startFlexible hoursPrime Car Wash West Chester
West Chester, Butler County, OH17 hours ago$20 per hour
...who have an entrepreneurial spirit and value outstanding customer service for our Popeyes Louisiana Kitchen , Assistant General Manager.... ...regular safety / cleaning / operations checklists to guarantee guest satisfaction and inspections. Requirements: Salaried...Casual workLocal areaImmediate startFlexible hoursNight shiftWeekend workPopeyes Louisiana Kitchen Inc
Sharonville, OH2 days ago$52k - $58k
...(AGM) is responsible for maximizing hotel operations, including guest and employee satisfaction, financial performance, sales and revenue... .... The AGM will oversee and model efficient and courteous service throughout the hotel, in accordance with company standards, while...Daily paidTemporary workLocal areaFlexible hoursAfternoon shiftHilton Worldwide Holdings
West Chester, Butler County, OH17 hours ago$17.75 per hour
...Pay: $17.75 At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting...Full timePart timeFor contractorsFor subcontractorWork at officeImmediate startFlexible hoursNight shiftGreat Wolf Lodge
Mason, OH17 hours ago- Milton Hershey School, a cost-free pre-K through 12th grade residential school, is seeking a Youth Development Specialist in the Education, Training & E-Learning department. This role supports students’ academic, social, and emotional growth through mentoring, small-group...
Milton Hershey School
Reading, OH4 days ago - At Taco Bell, we're hungry for Mas. Mas Heart, Mas Flavor and Mas Value. If you want Mas in your life read on! Do you go out of your way to make someone smile? When you say thank you do you mean it? Do you believe that everything is possible? Are you a foodie? Would your...
Taco Bell
West Chester, Butler County, OH17 hours ago $46.92k
...to drive student home vans Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited) High school diploma or GED required Ability to lift to 50 lbs. Demonstrated integrity and professionalism...Full timeWork from homeRelocationRelocation packageFlexible hoursWeekday workMilton Hershey School
Blue Ash, OH17 hours ago- ...with or in the absence of the Managers, Supervisors and Coordinators within the Community Center... ...basis • Answer and assist customer service staff with answering customer needs and... ...registration, facility tours, pass sales and guest pass issues • Answer and assist...Hourly payContract workSummer workWork at officeFlexible hoursShift workAfternoon shiftWeekday work
City of Mason
Mason, OH2 days ago - ...about leading a team in a fast-paced environment? Do you thrive on ensuring operational excellence and delivering exceptional customer service? The Little Caesars General Manager will be responsible for overseeing all operational activities at our Little Caesars...Immediate startFlexible hours
Little Caesars
Milford, OH2 days ago $70k
...plates, perfect bags), and provide our guests with the best, all-around family dining... ...guests; investigate and resolve food quality/service issues and satisfying the guest 100%... ...schedules of employees, managers and key supervisors and monitoring daily schedules and sales...Hourly payCasual workLocal areaFlexible hoursShift workWeekend workBob Evans
Milford, OH4 days ago- ...responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock... ...• Train and empower Team Members to de-escalate guest service issues • Communicates with Team Members in a positive manner...Weekly payLocal areaImmediate startAll shiftsShift work
Thorntons (Kentucky)
Milford, OH2 days ago - ...Assume complete operational responsibility for the hotel, ensuring all aspects of the property run efficiently, from maintenance to guest services. Drive Financial Results: Develop and implement strategies to achieve business objectives and revenue targets. This...Local area
Sandpiper Property Management
Fairfield, OH3 days ago - ...responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the...Temporary workLocal areaShift work
McDonald's
Mason, OH1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Supervisor. Be the first to apply!
