Receptionist Morgan Stanley

Receptionist Morgan Stanley Broadway

Salary: $70,000-$75,000

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.

Job Summary

The Conference Center Receptionist is responsible for creating a warm, welcoming, and professional atmosphere while interacting daily with VIP clients and the executive suite. This role serves as the first point of contact for all guests and is responsible for greeting, escorting, and accommodating client needs during their time in the Conference Center.

Key Responsibilities:

• Deliver a high-touch, luxury hospitality client experience
• Greet and escort guests with genuine warmth, ensuring they feel comfortable and well cared for while in the Conference Center
• Manage the Conference Center reception desk as a central resource for all guests
• Memorize VIP visitor names and photos to provide a personalized greeting and experience
• Create VIP visitor reports to prepare for upcoming visits, working closely with the lobby team
• Answer telephones in a friendly and professional manner, accurately taking messages and appropriately handling or referring inquiries
• Implement established security policies and Conference Center procedures related to arriving and departing visitors, contractors, and deliveries
• Manage all Conference Center activity within the reservations system

Preferred Qualifications:

• 24 years of experience in conference services or event coordination
• Working knowledge of audiovisual and catering services
• Degree in Hospitality Management preferred
• Second-language proficiency is a plus

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Associates in Rapport are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, personal leave.