Medical Administrative Coordinator - Geriatric Primary Care

Geriatric Primary Care Administrative CoordinatorThe Staff Pad is proud to partner with a leading healthcare organization in Lawrence, MA, to recruit a Geriatric Primary Care Administrative Coordinator to serve as a welcoming first point of contact for patients and caregivers while helping keep daily practice operations running smoothly. In this role, you'll support scheduling, care coordination, preventive-care follow-up, and accurate documentation, allowing our clinicians to focus on what matters most—providing high-quality, compassionate care to older adults. Schedule: Full-TimeWhat You'll Do Key Responsibilities:Schedule and confirm wellness visits, follow-ups, home visits, and transition-of-care appointmentsMake reminder calls and send electronic notificationsCoordinate specialty referrals and help ensure timely appointmentsAssist patients and caregivers with patient portal navigationMonitor preventive-care gaps, including screenings and immunizationsProactively outreach to patients to help close care gapsTrack risk-adjustment diagnoses and flag follow-up needs for the clinical teamWelcome patients, answer calls, and respond to inquiries with professionalismRelay messages promptly and support a positive patient experienceVerify insurance and review intake paperworkAdminister patient screening questionnairesScan and accurately index labs, consult notes, and hospital or ED reports into the EHRMaintain accurate, up-to-date patient recordsSupport EMR document management and efficient patient flowCoordinate with clinicians, medical assistants, and care coordinatorsAssist with meeting coordination, note-taking, and follow-up tasksProvide day-to-day administrative support to keep practice operations running smoothlyWhat We Are Looking For Education and Experience:High school diploma or equivalent requiredMedical assistant training or certification preferredPrevious medical office or healthcare experience requiredGeriatric care experience strongly preferredFamiliarity with electronic health record (EHR) systemsAdditional Skills and Attributes:Strong organization, accuracy, and follow-throughExcellent and compassionate communication skillsEmpathy and patience when working with older adults and caregiversUnderstanding of primary care, preventive care, and basic insurance processes or willingness to learnCurrent valid driver's licenseSpanish-speaking skills are a plusWhat You Can Expect:A supportive team of clinicians, nurses, medical assistants, and care coordinatorsRespectful, team-oriented environment where your ideas and contributions are valuedOpportunities to grow professionally and make a meaningful impact on patient careCompetitive salary and comprehensive health benefitsLife and disability insuranceFlexible spending account with annual employer contributionEmployee assistance programPaid time off, sick time, and holiday pay401(k) planIf you're looking for a rewarding opportunity where your organizational skills and dedication can make a meaningful difference, we'd love to hear from you. Join a team that values your contributions and is committed to making a positive impact in the lives of older adults.