Donation Specialist

SUMMARY

The Donation Center specialist physically moves, organizes, distributes goods for processing and shipping, distributes items as per the voucher system to clients as needed, ensures proper completion of required documentation, and ensures the proper storage and accountability for the Donation Center inventory. The Donation Specialist will also assist as necessary with the operation of the delivery of those we serve.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists with the receiving, handling, and storage of deliveries and donations to the Donation Center and proper completion of required documentation.
• Load, unload and move materials using hand truck to and from pallets, racks or shelves to maintain workflow of production cycle and to distribute donated goods.
• Assist clients with filling their vouchers with donated and/or purchased items and the completion of the required documentation.
• Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.
• Works as material handler or delivery truck driver when required.
• Maintain regular, dependable attendance and punctuality.
• Keep work area clean by sweeping, emptying trash cans and disposing of trash in appropriate containers. Maintain good housekeeping standards.
• All other duties as assigned.

EDUCATION

• Required Minimum Education-High School Diploma or GED

EXPERIENCE

• Six months to 1 year minimum experience working successfully in a fast-paced, physical, outdoor, service-oriented warehouse environment.
• Good verbal communication skills with ability to effectively work as a team to achieve mission goals.

KNOWLDEGE/SKILLS/ABILITIES

• Commitment to Haven for Hope's mission and guiding frameworks of service delivery (1) Trauma Informed Practice (2) Recovery Oriented Practice (3) Person Centered
• Comprehensive knowledge of grounds keeping, landscaping arbor culture
• Skill in effectively event planning and organizing volunteer service projects
• Bi-lingual preferred
• Ability to promote efficiency, teamwork and interaction with staff members.
• Ability to lift up to 75 lbs. frequently; climbs ladders (unassisted up to 8 feet and higher with assistance).
• Valid drivers' license and insurable driving record
• Ability to lift, assemble, and quality control inspect furniture to prepare deliveries and shipments

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a valid Texas Driver's License, a good driving record, reliable transportation and proper insurance coverage on automobile used for work. Monthly reimbursement for applicable and documented work related expenditures is provided. Travel within the city and its surrounding areas will be required (if applicable).


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standard physical activity such as periodic standing, walking, sitting, basic motor skills to access computer files for information or simple data entry.
• Extreme physical activity such as lifting, bending or standing for long periods of time.
• Lifts 1-20 pounds frequently, 20-50 pounds occasionally, more than 50 pounds infrequently, and climbs ladders unassisted up to 8 feet and higher with assistance.
• Kneels, stoops, bends and squats for prolonged periods.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Tasks do expose employee to physically unpleasant or hazardous conditions.
• Must be able to work with potentially hazardous materials in a safe manner and perform duties in potentially hazardous environments.
• The job is performed under some temperature extremes and under conditions with some exposure to risk of injury and/or illness.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Management retains the right to add or to change duties, education/experience/skills requirement of the position at any time.