Insurance Account Representative

Benefits:

Licensing paid by agency

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Position Overview: We are seeking a motivated and customer-focused Insurance Account Representative to join our team in Maple Grove. This role is ideal for someone who enjoys building relationships, providing expert guidance, and helping clients find the right insurance solutions to meet their needs.

You’ll play a key role in both sales and service - supporting existing clients while also identifying opportunities to grow the business. If you thrive in a fast-paced environment and enjoy working with people, we’d love to connect with you.

Responsibilities:

Analyze client needs and recommend appropriate insurance products and coverage options

Build and maintain strong relationships with new and existing clients

Assist customers with policy questions, updates, and service requests

Handle inbound inquiries and provide professional, timely support

Identify opportunities to cross-sell and upsell insurance products

Maintain accurate records of client interactions and policy details

Collaborate with team members to ensure a smooth and positive customer experience

Qualifications:

Bilingual Spanish preferred

Previous experience in insurance preferred

Active insurance license preferred (or willingness to obtain)

Excellent communication and customer service skills

Strong organizational and time-management abilities

Ability to manage multiple client accounts and priorities effectively

Comfortable working in an on-site office environment