Senior Advisor: AI Transformation

Overview Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.If you thrive in a collaborative environment that values exceptional client service, initiative, professionalism, responsiveness, and adaptability, we invite you to consider joining our Information Technology department in our Chicago, or New York office as a Senior Advisor: AI Transformation.Accountable for supporting execution of the firm’s AI and digital transformation initiatives through hands‑on workflow analysis, solution enablement, and user adoption support.The Senior Advisor: AI Transformation is a hybrid advisory and delivery role within the IT Strategy and Transformation organization. This role partners closely with business services teams, practice groups, and enablement partners to identify workflow challenges, design practical AI‑enabled solutions, and guide users through adoption and change. The role blends use‑case discovery, process analysis, solution coordination, and emerging technology awareness to deliver meaningful productivity and client service improvements. Responsibilities Essential Functions:Use‑Case Identification and Workflow Analysis:Partner with business teams to understand current workflows, challenges, bottlenecks, and unmet needsConduct interviews, process reviews, and journey mapping to identify AI and digital opportunities that enhance efficiency and productivityDocument user stories, requirements, and current‑state processes to inform solution direction and feasibility assessmentMaintain transparency and alignment with IT, Innovation, Data, and M365 partners across the broader transformation portfolioSolution Definition and Enablement:Translate business needs into clear functional requirements and solution concepts.Evaluate how tools across the firm’s technology ecosystem, including Microsoft 365 and AI‑enabled capabilities such as Copilot and Harvey, can support workflow improvementsCollaborate with Microsoft 365, Data & AI, application, and engineering teams to translate business requirements into scalable and supportable solutionsConfigure AI‑enabled experiences, prototypes, and lightweight digital workflows to validate functionality and gather feedbackCoordinate with IT delivery teams to ensure cohesive implementation and effective hand‑offsStrategic Partnership and Use‑Case Prioritization:Collaborate closely with Learning & Development, Organizational Change Management, Innovation, and IT teams to ensure aligned communication and coordinated executionSupport development of training materials, skill‑building resources, and readiness activitiesShare insights, progress, and outcomes to promote visibility and integrated delivery across workstreamsCross‑Team Collaboration and Integration:Build and maintain strong alignment across program workstreams, including practice groups, business services, and technology teamsProactively manage expectations, secure buy‑in at key decision points, and resolve cross‑workstream conflictsChampion the firm’s GenAI transformation vision and ensure consistent messaging throughout the program lifecycleChange Enablement and User Support:Deliver demonstrations, facilitate workshops, and guide users through new tools, processes, and AI‑enabled capabilitiesSupport adoption efforts through training, communications, and ongoing user engagementCapture and synthesize “voice of the user” insights to inform continuous improvement and broader rollout strategiesTechnology Awareness and Opportunity Scanning:Maintain up-to-date awareness of Microsoft 365, Copilot, AI agents, workflow automation platforms, data technologies, and emerging AI capabilities and technology roadmapsPartner with Innovation, Enterprise Collaboration, and vendors to identify emerging capabilities and potential new use casesRecommend where evolving technologies can add practical value within business workflows Qualifications, Experience and Personal Attributes Experience, Education and Certifications: Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent experience considered6+ years of experience in business analysis, workflow improvement, digital transformation, or adoption‑focused rolesExperience supporting AI‑driven or technology‑enabled transformation initiatives preferredRelevant certifications such as Microsoft 365, BRMP, or process improvement credentials beneficial but not requiredTechnical Skills and Competencies: Proven ability to analyze business processes, identify optimization opportunities, and support AI‑enabled solutionsHands‑on experience leveraging AI‑powered capabilities such as Microsoft 365 Copilot to enhance productivityExperience capturing requirements, facilitating discussions, and translating needs into solution recommendationsThe above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request an accommodation related to the application process or interview, please email View email address on click.appcast.io. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Mayer Brown works with select external search firms that have been vetted against our standards. Firms without a contract or agreement with Mayer Brown are not authorized to represent that they are working with the Firm, nor are they entitled to placement fees. Mayer Brown does not accept unsolicited CVs from external recruiters. Submission of an unsolicited CV to Mayer Brown or any of its Partners or employees will not establish any right of priority for the submitting agency.#LI-HYBRID #LI-CVH1 Posted Pay Range The typical pay scale for this position is between USD $135,000.00/Yr. and USD $177,000.00/Yr., although the actual wage or salary could be lower or higher if the candidate's education, experience, skills and internal pay alignment are different from those specified. Job SummaryLocation Type: HybridCategory: Business Services SupportJob Type: Exempt