MES Serviceman

Job Summary

The Refrigeration Service Technician will enjoy working independently as a representative of Climate Pros. performing journeyman-level work in the maintenance, troubleshooting, diagnosis, and repair of refrigeration electrical, mechanical, and microprocessor control systems commonly installed in supermarkets and single systems, parallel racks systems, display cases, and walk-in boxes. The technician will perform prescribed, routine maintenance, leak detection procedures, and service calls resulting in 100% customer satisfaction.

Duties and Responsibilities:

• Provide knowledgeable and courteous repair service.


• Maintain high-quality customer service and care.


• Provide timely and quality repairs.


• Provide detailed notes and pictures in all dispatches assigned.


• Follow company policy on all check-in and check-out procedures with all customers.


• Keep a clean, organized truck


• Travel Required


• Other duties as required, including working in other departments.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Desired Skills, Certifications, and Education:

• Excellent communication skills


• Time management skills


• Team player who can ensure fast, reliable, and expert service to every customer.


• Ability to follow directions and specific process steps to ensure quality workmanship.


• Self-sufficient and able to work with little direct supervision.


• Flexibility to work variable and flexible hours, including overtime.


• Must possess and maintain a valid state driver's license.


• Perform other related duties as required and assigned.


• High school diploma or general education degree (GED)


• EPA Certification Required


• 5+ years of supermarket refrigeration/freezer experience


• Must have experience with Novar, CPC, Danfoss Energy Management Controls, and Rack Refrigeration


• Be an honest team player, growth-oriented, ability to do whatever it takes; safely!

Physical Requirements and Working Conditions:

Regularly required to stand; walk; climb; carry; bend; kneel; reach; push; pull; occasionally lift and/or move up to 75 pounds; noise level is medium/low.

status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.