Guest Service Agent
HHM Hotels
Job Description
Job Description
Overview
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Your Focus
- Immediately greet guests and offer to assist with their needs.
- Register and assign guests to hotel rooms.
- Establish methods of payment and verify credit.
- Make and confirm reservations.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or the PMS system.
- Respond to guest requests in a timely manner.
- Receive and resolve guest complaints, elevating to supervisor if necessary.
- Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
- Perform bookkeeping activities, such as balancing accounts and conducting audits.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skill
- High School diploma or equivalent preferred.
- Previous customer service experience or equivalent training required.
- Knowledge of PMS systems preferred.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Daily Pay
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Bellevue, WA vacancy
- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer...SuggestedDaily paidFull timePart timeImmediate startShift work
$26.8 per hour
...Position Summary Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...SuggestedHourly payLocal areaFlexible hoursShift workMarriott International Inc
Bellevue, WA2 days ago$1,000 per month
...Guest Services Agent Are you passionate about supporting residents? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to build meaningful relationships with residents and vendors. As Guest Services Agent...SuggestedFlexible hoursNight shiftWeekend work$22.28 per hour
...hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who... ...this is the place for you. Who we’re looking for: GUEST SERVICES AGENT We’re about the friendliest company you’ll ever come across...SuggestedHourly payFull timeWork at officeFlexible hoursStaypineapple
Seattle, WA16 days ago- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
HHM Hotels
Renton, WA12 days ago - ...Job Description Job Description Front Desk Agent (Guest Service) This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined...Local areaAfternoon shift
Ignite Hotels
Bellevue, WA13 days ago - ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus...Daily paidFull timePart timeImmediate startShift work
$22 per hour
...Guest Service Agent Location: Seattle, Washington FLSA: Non-Exempt Status: Part-time Reports to: Front Office Manager Pay Range: $22.00 / hour Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining...Part timeWork at officeFlexible hoursShift workAfternoon shift$24 per hour
City, State: Seattle, Washington Title: Guest Service Agent Location: Seattle, Washington FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: $24 / hour Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check...Full timeWork at officeFlexible hoursShift workAfternoon shift$25 per hour
...OPERATIONS INC is seeking a part-time Pier Agent in Seattle, WA for the 2026 cruise season. The role involves assisting cruise guests with shore-side operations, including... ...should have a high school diploma, customer service experience, and the ability to communicate...Hourly payPart timeShift work$25 per hour
A cruise operations company is looking for a Pier Agent to assist cruise guests during embarkation and debarkation. This part-time, seasonal position... ...have a high school diploma and experience in customer service. Responsibilities include greeting guests, monitoring luggage...Hourly payPart timeSeasonal workShift workWeekend work$16.5 - $23 per hour
...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payExtended Stay America
Bothell, WA4 days ago- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payMinimum wageTemporary workLocal areaAll shiftsFlexible hours
Extended Stay America
Bothell, WA1 day ago $19 per hour
...schedule Free uniforms Opportunity for advancement Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event...Hourly payCasual workFlexible hoursAfternoon shiftNothing Bundt Cakes
Kirkland, WA1 day ago- ...Guest Service Representative Collegiate Hotel Group is seeking a Guest Service Representative to join Graduate Seattle by Hilton and its brilliant team of hospitality enthusiasts. Job Duties and Responsibilities Greets guests as they arrive, focusing on personal...Daily paidImmediate startShift work
Schulte
Seattle, WA4 days ago $17.5 per hour
...Join Our Growing Family At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping...Hourly payCasual workFlexible hoursAfternoon shift- ...Job Description Job Description At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party...Casual workFlexible hoursAfternoon shift
Nothing Bundt Cakes #256
Kirkland, WA23 days ago - ...This role includes managing inquiries, maintaining security protocols, and supporting event coordination while delivering high-touch service. Ideal candidates will have 3-5 years of experience in hospitality or facility management and a passion for customer service. The...Flexible hours
JLL
Bellevue, WA3 days ago $17.13 - $20.05 per hour
...Seasonal Guest Services Representative A seasonal, part-time Guest Services Representative job in Woodinville, WA is available at Chateau Ste. Michelle. As a Guest Services Representative, you set the tone for the winery experience and will ensure that every guest...Hourly payPart timeSummer workSeasonal workLocal areaFlexible hoursShift workWeekend workAfternoon shift$600 per month
...Hotel Guest Service Representative Do you want to work for a great company with competitive benefits and pay? The Staybridge Suites Seattle-Fremont is looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply!...Work at officeWorldwideFlexible hoursShift workNight shiftWeekend work- ...chat, and ensuring accuracy in reservations. Candidates should have strong communication skills and a friendly demeanor. Experience in customer service or hospitality is a plus, and the position offers flexibility in full-time or part-time opportunities. #J-18808-LjbffrFull timePart timeRemote work
Remotetravelcareers
Bellevue, WA3 days ago $20.57 - $30.86 per hour
Overlake Medical Center & Clinics in Bellevue, WA, is seeking dedicated staff for campus dining meal services. Responsibilities include patient meal tray assembly, catering, and general customer service in a café environment. Candidates are preferred to have a High School...Hourly pay- ...bookings, and ensuring client satisfaction. Ideal candidates should have excellent communication skills and a background in customer service, ideally within the travel or hospitality sector. This flexible remote role offers exclusive travel perks, professional growth...Remote workFlexible hours
Hjbtravels
Bellevue, WA4 days ago - A travel service company is seeking a remote Trip Customer Care representative to ensure excellent service for clients planning their trips. The role involves assisting customers with bookings, answering questions, and ensuring all travel arrangements run smoothly. Ideal...Remote jobFull timePart time
$17.38 - $22 per hour
...jewelry experience, a high school diploma, and be 18 years or older. The role involves achieving sales targets, providing product knowledge, and delivering excellent customer service. Compensation ranges from $17.38 to $22 per hour. #J-18808-Ljbffr Kroger Family of CompaniesHourly pay$20 per hour
...experiences at aquatic facilities in Bellevue, Washington. The role requires maintaining high standards of customer service, enforcing policies, and assisting guests with various services. Ideal candidates should have at least one year of experience in the hospitality sector,...Hourly pay$21 - $23 per hour
...logistics and ensure a high-level client experience. This role involves operating equipment, handling shipments, and providing top-notch service in a corporate environment. With 2+ years in office services or hospitality, candidates should be adaptable and tech-savvy. The...Hourly payWork at office- ...ambassador and guide customers throughout their Tesla journey. This role includes engaging guests, conducting vehicle delivery orientations, and providing exceptional customer service. The ideal candidate has a strong background in customer service and sales, excellent...Flexible hours
- ...needed Stay informed on travel trends, destinations, and supplier options Requirements: Strong communication and customer service skills Ability to organize information and manage multiple details Comfortable using online tools and completing research...Remote workWork from homeFlexible hours
$26 per hour
...crucial role in overseeing front desk operations and audit functions during overnight hours, ensuring smooth and efficient service for our guests. Every Day Is Different, But You’ll Mostly Assist and oversee all front desk and audit functions, on the overnight shifts....Shift workNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
