PCL

Department: Rooms Division

Employment Type: Fixed Term Contract

Reporting To: Rooms Division Manager

Description

By applying to this position, your application will be submitted to PT Alpha Magsaysay, one of Princess Cruises official Hiring Partners based Indonesia. A recruiter from PT Alpha Magsaysay will contact you soon if your qualifications align with our requirements for this position.

 

As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.

We appreciate your patience as we carefully review each candidate.

 

 

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. 

 

An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. 

 

As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.Key Responsibilities

Ensure all laundry and associated areas meet Company standards for cleanliness, sanitation, and maintenance through daily inspections and ongoing monitoring.; Oversee valet services, ensuring prompt, consistent, and high-quality delivery that meets or exceeds guest and crew expectations.; Manage the day-to-day operations of the Laundry department, focusing on workflow efficiency, product quality, and on-time delivery to operating departments.; Supervise, coach, and develop Laundry team members, clearly communicating role expectations, conducting performance appraisals, and identifying talent for advancement.; Provide training on the correct use of machinery, chemical handling, product processing, and safety procedures.; Maintain a safe, motivated, and productive work environment with open and regular communication.; Monitor inventory and coordinate with the Hotel Storekeeper to ensure adequate supplies while minimizing waste and ensuring cost-effective usage.; Ensure all equipment is used according to manufacturer specifications and promptly report and follow up on maintenance needs to the Technical Department.; Maintain compliance with Company policies, Public Health standards, fleet regulations, and all relevant internal and external audit requirements.; Support onboard emergency procedures and fulfill General Emergency Organization duties as assigned.; Promote and demonstrate Company values, acting as an ambassador of Princess Cruises and fostering respectful, culturally aware working relationships.; Skills, Knowledge & Expertise

Proven experience in a senior laundry role onboard cruise ships; previous shipboard experience is mandatory; Strong leadership skills with the ability to supervise, train, and motivate multicultural teams; Good verbal and written English communication skills; Solid knowledge of laundry operations, machinery, and chemical usage; Good understanding of public health, sanitation, and safety standards (e.g. USPH); Strong organizational and problem-solving skills, with the ability to manage high-volume operations efficiently; Experience in training and developing team members and maintaining service standards; Ability to work in a fast-paced environment while ensuring quality, consistency, and timely delivery; Awareness of cost control and proper use of consumables; Committed to company policies, safety procedures, and emergency duties onboard; Additional Information

This position involves regular physical activity, including standing for extended periods and lifting or moving heavy items in line with operational requirements.

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:· A competitive salary package.

· Your own comfortable double cabin - your private space to relax and recharge.

· Company-paid travel to and from the ship, so you can focus on the journey ahead.

· Access to exclusive areas and benefits onboard (depending on the rank and occupational group).

· A vibrant recreation and welfare program designed to support your well-being and work-life balance.

· Access to exceptional learning and development opportunities to grow your skills and advance your career.

· The chance to travel the world, exploring exciting destinations while doing what you love.

· A welcoming, inclusive, and dynamic work environment where your contributions are valued.Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.